IRVINE, Calif., June 28, 2017 /PRNewswire/ -- Synoptek LLC, worldwide IT Managed Service Provider (MSP) and Cloud Solutions firm, today ranks 18th among the world's most progressive of the top 501 MSPs, according to MSPmentor's tenth annual MSP 501 Worldwide Company Rankings. This is the 2nd consecutive year that Synoptek has made the top 20 MSP shortlist. This outstanding ranking is a significant example of how Synoptek continues to remain relevant in the MSP space each year. Synoptek is a leader in innovative new service offerings including Managed IT Security, Cloud Readiness, and Public Cloud Management. A strategic growth plan has positioned Synoptek as a top IT services leader in the healthcare and financial services industries as well as industries in the eastern seaboard.
Synoptek's recent accomplishment in improved customer satisfaction scores includes recognition from the 2017 ACE Awards for excellent customer service. The company is continually attracting better talent, experiencing accelerated growth, and emerging as a recognized global leader among MSPs. Synoptek reported over 80% of it's revenue comes from Managed IT & Cloud services. The company is a true managed service provider, and not a technology or hardware reseller.
"At Synoptek, our continued team focus is to excel as a world-class IT leader and management partner to our customers," said Tim Britt, Synoptek CEO. "We do this through current, strategic service offerings and by focusing on more than an organization's day-to-day operations. We recognize that simplified managed IT processes combined with continuous improvements and heightened customer experiences are adding value for our clients. We continually strategize on how new technology applies to our clients' IT infrastructure in order improve their businesses overall, today and well into the future."
"On behalf of MSPmentor, I would like to congratulate Synoptek for its recognition as a Top 501 MSP honoree," said Aldrin Brown, Editor in Chief, MSPmentor. "The managed service provider market is evolving at a rapid pace, and the companies showcased on the 2017 MSP 501 list represent the most agile, flexible and innovative organizations in the industry."
The 2017 MSP 501 list is based on data collected by MSPmentor and its partner, Clarity Channel Advisors. Data was collected online from February 16, 2017, through May 15, 2017. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, growth and other factors.
Synoptek offers IT consulting, managed services, cloud services, and on-premise IT management as well as 24×7 end user support for improving business results. With over 425 employees and more than 2,000 active customers in the United States and abroad, Synoptek provides comprehensive information technology management services and support. Synoptek leverages ITIL service management processes, customer-focused IT architecture, and operational excellence to deliver uninterrupted services demanded by today's market. Over the past four years, Synoptek has been consistently recognized for thought leadership and growth as confirmed by industry awards and recognition including the 2017 Confirmit ACE (Achievement in Customer Excellence) Award in three categories, placement on the 2017 Managed Service Provider 500 Elite 150 list, #4 Total Service Provider by MSPmentor in the World's Top Managed Service Providers in 2016, and recognition on the Talkin' Cloud Top 100 Cloud Service Providers list for 2014, 2015, and 2016. For more information, visit www.synoptek.com.
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