DALLAS, Nov. 17, 2016 /PRNewswire/ -- TAC Air, a fixed-base operator (FBO) with 14 locations across the country, today became the first FBO Chain to be issued the rigorous safety and ground handling accreditation from the International Business Aviation Council (IBAC). The International Standard for Business Aircraft Handling (IS-BAH) is a set of global industry's best practices for business aviation ground handlers.
"The International Business Aviation Council congratulates the entire TAC Air team in demonstrating such a strong commitment to building and maintaining a culture based on safety management and risk mitigation," said Terry Yeomans, IS-BAH Program Director for the IBAC.
IS-BAH accreditation involves a complete audit of an FBO's safety management systems, emergency procedures, organizational structure, administrative elements, security procedures, training protocols, and operating procedure.
"We'd rather be better than lucky," says Christian Sasfai, TAC Air VP and COO. "As we continue to grow our network, it becomes increasingly important to formalize our process for continuous improvement and build upon the safety culture already in place." Sasfai adds, "We continue to make investments in building a strong customer service experience and one aspect of that is our commitment to a higher level of safety and risk management."
Certificates of registration are issued by IBAC to FBOs that have successfully demonstrated conformity to the industry's best practice standards through completion of a three-stage external audit by an IBAC accredited auditor.
ABOUT TAC Air: A division of The Arnold Companies, TAC Air currently has fixed-based operations with more than 700 associates in 14 cities, including Amarillo, TX (AMA), Denver, CO (APA), Fort Smith, AR (FSM), Hartford, CT (BDL), Knoxville, TN (TYS), Little Rock, AR (LIT), Lexington, KY (LEX), Omaha, NE (OMA), Raleigh-Durham, NC (RDU), Shreveport, LA (SHV), St. Louis, MO (SUS), Salt Lake City, UT (SLC), Provo, UT (PVU) and Texarkana, AR (TXK).
TAC Air has received numerous awards and certifications for safety, including full accreditation of NATA's Safety 1st and winner of NATA's inaugural Safety First Certified Line Service Professional Award. Customer service awards include recognition by Professional Pilot's PRASE survey as "#1 U.S. FBO Chain" in 2006 and 2011, as well as "#1 Line Team, Promptness & Efficiency and Value for Price" in 2015, plus numerous other awards for safety and customer service. For more information visit http://tacair.com
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SOURCE TAC Air