Tagetik's High-Touch Customer Approach Ranked Among the Best in User Survey Analysis by Leading Industry Analyst Firm
LUCCA, Italy, June 28, 2012 /PRNewswire/ --
Independent, visionary vendor ranked in the top 5 in every category
Tagetik, a global provider of enterprise software solutions for Performance Management, Disclosure Management, Financial Governance and Business Intelligence, today announced its placement in the recently published Gartner, Inc. (http://www.gartner.com) report 'User Survey Analysis: Customers Rate Their Corporate Performance Management Vendors'* (Download complete report here: http://www.tagetik.com/resources/analyst-reports/gartner-usersurvey).
Tagetik is ranked in the top 3 in 75% of the rankings and scored #1 for the top 3 differentiating implementation rating which is a combination of satisfaction ratings on cost and ease of implementation, IT ranking of ease of maintenance and support of the technology, and overall customer satisfaction.
"We believe the survey results presented in this research reveal that Tagetik consistently attains outstanding customer satisfaction scores across multiple evaluation criteria. We take great pride in our high-touch customer approach, and the impact of this approach is apparent in the results of this survey," says Dave Kasabian, Corporate Vice President of Product Marketing at Tagetik (http://www.tagetik.com/company/management/dave-kasabian).
"We consider the results of this survey and our placement in the visionary quadrant of the '2012 Magic Quadrant for Corporate Performance Management Suites' testament that Tagetik is an innovative and customer-centric alternative to the market leaders in CPM," adds Manuel Vellutini -Executive Vice President, Chief Operating Officer at Tagetik (http://www.tagetik.com/about/company/management/manuel-vellutini).
Read the 'User Survey Analysis: Customers Rate Their Corporate Performance Management Vendors' here: http://www.tagetik.com/resources/analyst-reports/gartner-usersurvey
*Gartner "User Survey Analysis: Customers Rate Their Corporate Performance Management Vendors" by Christopher Iervolino, Neil Chandler. 23 May 2012.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Tagetik is 100% dedicated to simplifying and streamlining business processes for the Office of Finance to accelerate informed decisions that achieve strategic goals. Our award-winning Tagetik 4.0 Performance Management software is the ideal solution for global companies that seek a clearly superior level of financial expertise in a single unified solution for planning, forecasting, consolidation, close, reporting, profitability management, disclosure management, financial governance and analysis.
Tagetik is a rapidly growing global company with operations in more than 20 countries and 500 customers yet provides an exceptional experience by focusing solely on the needs of finance and doing it better than anyone else. To learn more: http://www.tagetik.com
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