SAN FRANCISCO, Oct. 27, 2015 /PRNewswire/ -- Talkdesk, the world's leading cloud-based call center software provider, announced the launch of Talkstart today. The Talkstart Program provides technology startups with free Talkdesk call center software licenses to enable them to establish a foundation of excellent phone-based customer support and sales.
"As startups grow, the need to develop an excellent customer service strategy becomes absolutely critical to the acquisition and retention of customers," said Tiago Paiva, Talkdesk Co-Founder and CEO. "Leading voices in the startup space are quickly realizing that the provision of real-time, personalized support is make-or-break in the modern consumer landscape. For this reason, dozens of top VCs and accelerators, including 500 Startups, Techstars and co.lab, are participating in the Talkstart Program to offer their associated startups one year of free Talkdesk licenses."
Through Talkstart, Talkdesk is working with accelerators, incubators, co-working spaces and VCs around the globe to bring this unique offering to emerging companies. In addition to the complementary software licenses, Talkdesk is also offering expedited onboarding to help companies launch their call center software solution as fast as possible.
StudySoup, a college learning marketplace, is a current Talkstart Program participant and 500 Startups alum. "StudySoup is thrilled to partner with Talkdesk and 500 Startups," said Sieva Kozinsky, Founder and CEO of StudySoup. "The Talkstart Program helped us create our call center quickly so we could hit the ground running. As a result, we are able to offer world-class support to our customers and gain a real competitive advantage in our industry."
The idea for Talkstart stems from Talkdesk's origins as a lean, customer-centric startup. Since participating in 500 Startups in 2011, the Talkdesk team has scaled to 120 employees, raised $24.5 million in funding from leading VCs and has a customer base of over 1,000 companies. Talkdesk credits much of their growth to their focus on providing excellent phone-based customer service . As such, Talkdesk is intimately aware of the needs of fast-growing startups that provide excellent customer support over the phone.
"Talkstart makes me want to shout, kick my heels up and shout, throw my head back and shout," said Dave McClure, Founding Partner of 500 Startups. "It's hotter than the cat's pajamas. I can't imagine a program or a partner better suited to empower our startups on call center support."
To learn more about the Talkstart Program and to apply, go to http://www.talkdesk.com/talkstart.
Talkdesk is headquartered in San Francisco and has a satellite office in Lisbon, Portugal.
- Learn more about Talkdesk, visit www.talkdesk.com
- For more information on the Talkstart Program visit http://www.talkdesk.com/talkstart
- Follow @talkdesk on Twitter
- Get started with Talkdesk: http://www.talkdesk.com/free-trial
Talkdesk is easy-to-use cloud-based call center software that enables businesses to provide excellent customer service with phone support. The intuitive web-based interface and robust call center functionality including IVR, skills-based routing and comprehensive reporting make it possible for your agents to have real-time, personalized conversations with customers. With Talkdesk, you can create your call center in minutes and integrate it with a variety of top business tools, including Salesforce, Desk.com and Zendesk. Visit www.talkdesk.com to learn more.
Black Swans Media