Talkdesk offers cloud-based contact center software for customer service teams of all sizes. The application provides supervisors and agents with the tools they need to communicate more effectively and create stronger relationships with customers. To date, Talkdesk has served over 1,000 businesses around the world, including Box and Shopify.
"The Entrepreneur 360 List celebrates outstanding companies for the value they bring to the world, not just the worth of their company," says Ryan Shea, president of Entrepreneur Media, Inc. "The companies on this list exemplify growth, not just in top and bottom line, but in their ability to create a superior value for their customers, build adaptive learning cultures, and drive innovation in their marketplace."
Honorees were identified based on the results from a comprehensive study of independently-owned companies, using a proprietary algorithm and other advanced analytics. The algorithm was built on a balanced scorecard designed to measure four metrics reflecting major pillars of entrepreneurship—innovation, growth, leadership and impact.
The full 2016 Entrepreneur 360™ List is online at entrepreneur.com/360companies, and will be featured in the November issue of Entrepreneur (available on newsstands October 25).
Talkdesk is next-generation cloud-based contact center solution that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, real-time conversations with customers. To learn more, visit www.talkdesk.com.
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