SAN FRANCISCO, Jan. 28, 2016 /PRNewswire/ -- Talkdesk, the world's leading cloud-based call center software provider, was declared a winner today in the 2015-16 Cloud Awards in the category of Cloud CRM Solution.
"Talkdesk is a winner among winners, and it was an honor for the Cloud Awards team to spend time investigating their business processes," said Cloud Awards organizer Larry Johnson.
The Cloud Awards celebrate innovation and achievement in cloud computing. This year, over 300 organizations of varying sizes and stages of development from around the world participated.
"We have striven to single out innovative organizations which we feel will continue to impress not only into 2016 but well beyond," said Johnson.
Talkdesk competed against JobDiva, ClearSlide, NewVoiceMedia, SugarCRM, Workbooks Online Ltd and Five9 in the Cloud CRM Solution category.
"We are honored to be recognized as the CRM Solution of the Year. This achievement comes on the heels of a transformative year of incredible growth for our company. This recognition is a good reflection of the appreciation we have already received from our customers," said Talkdesk CEO Tiago Paiva.
Since Talkdesk's inception in 2011, the company has had a singular focus: developing a more user-friendly, flexible and robust call center software solution for businesses. The innovation that Talkdesk has introduced into this $22 billion industry is putting call centers into the cloud.
"By creating our solution in the cloud, we have enabled our customers to leverage modern, easy-to-use and powerful call center software from anywhere on earth," said Talkdesk CEO Tiago Paiva. "Further, creating our platform in the cloud has allowed us to seamlessly integrate with other cloud technologies, such as Salesforce, Zendesk and Desk.com."
Talkdesk is cloud-based call center software that enables businesses to have real-time, personalized conversations with customers. The intuitive interface offers robust call center functionality, including a suite of advanced features, as well as deep integrations with leading business tools, such as Salesforce, Desk.com and Zendesk. For more information, visit www.talkdesk.com.
About the Cloud Awards
The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing since 2011. Finalists are selected by a judging panel of international industry experts. For more information, please visit http://www.cloud-awards.com/.
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