LOS ANGELES, Jan. 13, 2016 /PRNewswire/ -- talq, the free business-to-consumer messaging app, has taken a step forward in mobile marketing by enabling business owners to promote deals directly to their customer base via push notifications.
The new app by IDrive Inc., a leading cloud backup service, enables businesses and consumers to communicate fast via a sophisticated messaging platform. Businesses use talq to maximize customer satisfaction and loyalty with faster response rates. Consumers use the app to get customer support as easily as sending a text message. Now talq is enabling business owners to promote deals directly to their pool of customers via mobile marketing. In consideration of user preferences, talq will allow them to opt out of push notifications. Users will also only receive promotions from companies which have received their patronage via talq.
"To keep in touch with customers, businesses need to take into consideration current consumer behaviors," says Raghu Kulkarni, CEO of IDrive. "With talq, businesses can promote themselves faster, and in the way consumers feel most comfortable communicating--via messaging."
talq's new push promotions are just the latest in a variety of features that help business owners connect with customers. Each business owner chooses a unique talq ID with which customers can easily find them in the talq directory. Customers can message multiple businesses with their customer support inquiries, and sync up their devices to pick up chats from anywhere, anytime. Users can even attach photos and videos to their messages to illustrate their customer support needs.
SOURCE IDrive Inc.