CrossCom is extremely process focused and employing those processes consistently gives the company the ability to deliver a consistent outcome to its customers. "We bring visibility and analysis from a single system platform across all disciplines and offerings. This is a significant advantage which enables us to predict and prevent failures. It saves our customers money and increases the performance up time of their on-site systems", said Jerry Gore, CrossCom's CIO. "No one else in our industry is approaching support this way."
In addition to the new look, CrossCom has removed the word National from its public presence. "Our corporate name will still be CrossCom National, LLC, but we have been working internationally for many years and felt the name change was appropriate", said Greg Miller. Supporting Canada, Guam and the Virgin Islands has been a part of the CrossCom program for decades and recently the company has been working on partnerships with companies in the UK and the Pacific Rim to match their process and governance programs to the local presence and experience of local providers.
You can view CrossCom's new look at www.crosscom.com and see the corporate competencies, new brand and the same commitment to serving customers.
CrossCom delivers comprehensive end-user services and solutions for geographically dispersed enterprises in the retail, automotive, grocery, hospitality, and restaurant industry segments. Founded in 1981, CrossCom provides companies with complete technology systems solutions, including Support Desk, On-site Maintenance, Deployment, Installation, Integration, Staging & Configuration and Digital Repair & Refurbishment. CrossCom is the single source partner companies depend on for governance across the life of their technology assets.
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