2014

TeleHealth Services Unveils the New TIGR Advanced Package

RALEIGH, N.C., May 3, 2011 /PRNewswire/ -- TeleHealth Services, the nation's leading provider of healthcare televisions and interactive patient education solutions, today announced they will be introducing enhanced graphic capabilities in their industry-leading TIGR® interactive patient education system.

As the nation's leading interactive patient education solution, TIGR enables hospitals to improve the patient experience while increasing the value, quality and service of healthcare delivery. TIGR is an interactive patient and staff education system featuring video-on-demand access to a hospital's entire library of educational videos available directly at the patient's bedside. Complemented by automated documentation capabilities and comprehension testing, TIGR simplifies education delivery while providing automated service recovery to proactively respond to patient feedback. TIGR helps healthcare facilities engage patients throughout the recovery continuum. The new platform will support High Definition programming aiding hospital in realizing the full potential of new healthcare grade LCD televisions.

TIGR's new advanced package enables further delivery of compelling content to patients, family and staff at the right time for maximum impact. The easy to use management console allows facilities to combine rich graphics with customizable layers of content to present content in a visually clean and colorful way. Hospitals can strengthen internal communications, broaden educational and safety messaging, drive brand awareness to a captive audience and enhance visitor relations with dynamic signage throughout the facility. In addition to providing an interactive patient care experience, the TIGR advanced package will aid in:

  • Furthering patient safety and education messaging.
  • Increasing revenues by driving patients and visitors to in-house services.
  • Informing, notifying, or alerting your patient base.
  • Encouraging wellness and certain behaviors.
  • Satisfying the needs of patients, visitors, and employees.
  • Improving processes related to the delivery of care.
  • Providing an enhanced patient entertainment experience.

"TIGR's core value proposition has always been that the patient television is the best medium to improve hospital service levels by providing patients and visitors with instant information," said Richard Bootes, VP of Development for TeleHealth. "It is well established that effective care and recovery programs have beneficial effects not only on patient satisfaction but also on adherence to medical advice and readmissions, however, a hospital's communication strategy can go unnoticed. Additional resources for patients and caregivers about post-discharge care, care options and their ability to take an active role in their recovery is vital to effective patient education and adherence. By reaching the patients with strategic hospital messaging, the TIGR system is able to provide a broader approach to increasing the efficiency and quality of hospital care. In turn, TIGR helps hospitals reduce remittance rates, exceed accreditation standards and maximize reimbursements."

"The ultimate objective of the TIGR system is to create the optimal patient experience, empower patients in their recovery process and create lifestyle changes to help them live healthier lives in the future," said Dan Nathan, general manager of TeleHealth Services. "Interactive patient education systems are a powerful tool in accomplishing these goals while enhancing the overall standard of care and patient satisfaction. As hospitals move forward with high definition TV deployments, TIGR is able to support these efforts through providing the tools to advance patient care while still providing the ultimate patient experience."

About TeleHealth Services:

With more than 2,500 healthcare clients across the country, TeleHealth Services is the nation's leading provider of integrated technology and communications solutions for the healthcare market. With 50+ years of healthcare expertise and partnerships with industry leading manufacturers, TeleHealth Services is uniquely positioned to offer a full suite of hospital technology solutions that includes:

  • Patient and staff video-on-demand education platforms
  • Healthcare grade televisions and accessories
  • Patient protection and security systems
  • Bedside patient entertainment solutions
  • The latest educational and entertainment content
  • Custom designed communication systems
  • Comprehensive design, implementation and service packages
  • Flexible financing solutions

Headquartered in Raleigh, North Carolina, TeleHealth Services is a division of Telerent Leasing Corporation, which was founded in 1957. Telerent is a wholly-owned subsidiary of ITOCHU International, Inc., a U.S. company based in New York City and Global 500 Corporation.  For more information on TeleHealth, call 800-733-8610, or visit http://www.telehealth.com/.

SOURCE TeleHealth Services



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