LEHI, Utah, July 14, 2016 /PRNewswire/ -- Teleserve is proud to reveal its new name and brand: Boomsourcing. Jacob Munns, current CEO of Teleserve, will continue this role in the new company.
The name Boomsourcing was specifically chosen to reflect what our company does. We help businesses go boom. Boomsourcing helps companies grow their customer base, improve customer experiences, and streamline back office operations. We help decrease spending and increase profitability for businesses.
Teleserve primarily focused on outbound and inbound calls. Whereas, Boomsourcing is representative of all the different ways our company can help other companies outsource beyond just phone calls, including helping companies find, identify and begin conversations with new customers. The rebrand resulted from the need for the demand to incorporate more than just phone calls, but also provide other services such as virtual receptionists, sales and software development.
"Part of the 'secret sauce' behind Boomsourcing's success is our proprietary Perfect Pitch Technology. This technology allows agents to deliver positive customer experiences by eliminating accents and helping call center agents maintain compliance," Munns explained.
Perfect Pitch is a technology that creates optimal customer experiences over the phone. Boomsourcing is an outsourcing 2.0 company that utilizes Perfect Pitch Technology along with resources in the Philippines, Mexico, and the U.S. to help companies grow.
"While emails are popular, a lot of potential clients end up falling through the cracks. Boomsourcing gives us the ability to follow up on valuable leads that get lost in people's inboxes. Through using Boomsourcing's resources we don't have to spend cycles hiring and training our own," Alex Coombs, of Zenapply commented.
"For example, currently, it takes 50 calls just to make one appointment. Instead of having your salesperson waste their time trying to get through gatekeepers, constantly being re-directed, Boomsourcing can do the prospecting for you. We let your sales team have valuable conversations, rather than having them spend time trying to connect with prospects," Cameron Van Alphen, Vice President of Sales at Boomsourcing, explained.
Boomsourcing has offices in Utah, the Philippines, and Mexico. Our company has generated more than 100,000,000 minutes of conversation time for clients.
Let us help you go boom.
Check out the new look here.
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