LONDON, November 3, 2015 /PRNewswire/ --
- Retention Award celebrates businesses within the hospitality, leisure and tourism sector who are using innovative ways in which to engage and drive staff retention
The Arch London, the luxury hotel, scooped the Retention Award at The Springboard Charity's annual awards ceremony, held at the Novotel London West, last night.
Now in its 25th year, Springboard (http://www.springboarduk.net) helps young, unemployed and disadvantaged individuals gain employment and sustainable careers within the hospitality, leisure and tourism sector.
The annual Retention Award, sponsored by employee benefits provider Perkbox (http://www.perkbox.co.uk), recognises businesses who have excelled in implementing innovative and effective ways of engaging employees in order to drive retention in an industry traditionally afflicted by a 'revolving door' of labour.
The Arch London's entry demonstrated how important it was to drive and encourage staff participation across all service points. As part of their employee engagement programme, team members view themselves as ambassadors for the hotel, and managers are given autonomy. The hotel also encourages staff to give feedback geared towards improving the experience for guests. The Arch's programme for employee retention has had a real impact on year-on-year results: staff turnover is down from 42% in 2013/4 to just 23% in 2014/5.
Anne Pierce, Springboard CEO commented: "Staff retention continues to be an issue in this ever changing industry, which is why it's important to recognise businesses operating within this sector who have devised ground-breaking ways in which to buck this trend. The Arch London have developed an engagement programme that is considered, as it is effective. We congratulate them in their continued and outstanding efforts of keeping their staff valued, motivated and rewarded, and we hope that they will prove to be an inspiration for many organisations in this sector."
Saurav Chopra, co-founder and CEO of Perkbox commented: "The Retention Awards gives recognition and prestige to businesses who excel in doing exactly that - retaining staff. This is crucially important for any business striving to succeed, and the formula simply lies in implementing initiatives that elevate work culture and make employees feel valued and invested in. We're delighted that The Arch London have achieved this worthy accolade and are proud to be championing inspiring workplaces within the hospitality, leisure and tourism sector as part of our partnership with Springboard."
Rafi Bejerano, Managing Director, The Arch London, commented: "In a service-driven environment, our staff are our most valuable asset, and the delivery of consistent excellent customer service relies heavily on employees feeling happy, engaged and valued in their role. We're delighted that our staff initiatives have addressed an issue within our industry and have resulted in a positive retention rate - and winning this reward recognises that effort. We'll continue to develop on our engagement programme and invest in our staff so that they may also develop and progress their career with us for the foreseeable future."
Notes to Editors
THE SPRINGBOARD CHARITY
The Springboard Charity, now in its 25th year, helps young, unemployed and disadvantaged people improve their prospects in life through a career in hospitality, leisure and tourism.
Springboard provides a range of opportunities for sustainable employment, or vibrant careers in hospitality, leisure and tourism through;
- Free specialist careers information
- Taster work experience opportunities
- Development programmes to help maximise the chances of obtaining sustainable employment
- Pre-employment and mentoring programmes
- Educational teaching resources, information, support and student activities to teachers in schools and colleges
Springboard equips people with the knowledge and skills they need to achieve their potential.
Springboard also works closely with the industry to help attract more talent and address skills shortages. In doing so, it has the support of over 180 different industry establishments and suppliers.
For more information about Springboard, visit: http://www.springboard.uk.net
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Founded in autumn 2014, Perkbox is an online platform for startups and SMEs, which gives employers and employees a range of great perks - from discounted gym memberships and 2-for-1 meals to exclusive deals on tech brands and savings on childcare.
Perkbox is the sister company of Huddlebuy Ltd (http://www.huddlebuy.co.uk), the UK's largest benefits provider for startups and small businesses. The Huddlebuy service helps businesses grow by offering handpicked business deals from trusted brands with offers covering financial, marketing, business, technology and telecoms, education and e-learning products, alongside personal and recreational perks.
Perkbox was set up after Huddlebuy's business customers expressed an interest in passing on these businesses and personal perks onto their employees. Perkbox is therefore the definitive and dedicated employee benefits service for all businesses big and small.
As well as easy online redemption of perks on desktop and via smartphone app, Perkbox members also receive a seasonal surprise 'Perkbox' box stuffed with treats and free goodies delivered straight to offices.
Perkbox was set up with the belief that the best companies to work for look after their teams. The most successful businesses are comprised of people who are engaged, satisfied and loyal. Providing perks helps build stronger teams and incentivises workers to aspire to greatness.
Until recently, only large corporations could afford to pay for employee perks. Perkbox's easy and wholly customised offering allows SMEs to reward and incentivise their growing team with perks that help build a happy work culture with an investment in line with their budgets.
Perkbox is a new platform created by Huddlebuy, a parent venture that helps small businesses grow by offering handpicked business deals across financial, marketing, business, technology, telecoms, education and e-learning products.
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