Site enhancements feature both streamlined transaction processing functionality and a redesigned format, and provide a simplified user experience, all part of the company's commitment to bettering their customers' money transfer experience. Transfast's customers are U.S. or Canada-based, and use the service to send money to more than 50 countries worldwide, either online or via mobile. Funds can be sent directly and securely into a bank account, or for made available for cash disbursement at one of Transfast's 200,000 locations worldwide.
"We are continually seeking to upgrade our money transfer platforms to better serve our customers," says Komal Rathi, COO of Transfast.com. "We want the growing number of customers transacting with us online to have the best possible experience, while enjoying a simplified process for sending funds."
Based on feedback from loyal Transfast customers, the company incorporated many new features to ensure a simple and intuitive experience.
"Transfast's new website ensures the company will remain the reliable and trusted source for sending funds digitally across borders," says Rathi.
"We believe that sending money shouldn't be a chore, or another item on a to-do list," she adds. "Instead, sending money should be the best part of our customer's day. Our new website's engaging user interface is designed to create a consistently rewarding experience."
The new site features the following upgrades and enhancements:
- Easier Transfer Flow: An improved user interface has a cleaner look, and takes the customer step-by-step through the transfer process. Customers can easily initiate a money transfer, even before logging into their accounts.
- Mobile Friendly: Customers can check rates, log in to an account or send a money transfer, even while viewing the website from a mobile device.
- Improved Transfer Statuses: Customers can always know the status of the money transfer, whether it's in review, with Transfast's payout partner, or completed.
- Enhanced Chat Support Tool: Friendlier and easier to use, with 24/7/365 support.
Transfast is the simple and affordable way to send money around the world. For more than 25 years, our strong network of trusted financial partners, combined with best-in-class technology, have enabled us to deliver savings, convenience and peace of mind to millions of customers in 120+ countries. For more information, visit: https://transfast.com.
Director of Public Relations
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