SAN FRANCISCO and NEW YORK, Feb. 25, 2016 /PRNewswire/ -- The University of California, San Francisco (UCSF) and healthcare technology firm CipherHealth LLC have launched a customizable care-management platform called View that aims to improve the quality of care for patients with complex health conditions.
The platform, which helps engage patients and facilitate more efficient team coordination among providers, was developed in collaboration between the two entities. View integrates CipherHealth's patient engagement software platforms with evidenced-based patient care plans and multidisciplinary care management workflows. These care plans and workflows were developed by UCSF faculty and care management staff to help care for patients with chronic or complex health conditions.
"We needed a comprehensive tool that would be able to help us manage our most complex patients across the care continuum and across disciplines," said Gina Intinarelli RN PhD, executive director of Population Health and Accountable Care at UCSF Medical Center. "This enables us not only to understand longitudinal data for one patient, but also to visualize the types of care delivered to larger patient populations. It helps us know how to deliver the right care, in the right place, by the right person."
The collaboration built upon a previous vendor arrangement, in which UCSF Medical Center used CipherHealth's patient engagement product, Voice, to automatically call patients after they had been discharged from the hospital to monitor their conditions.
Accessible on any web-enabled device, View aggregates patient data from disparate sources to simplify coordination across multiple care teams throughout the care continuum. By providing a single platform for patient data aggregation, View streamlines the care management process and ensures that any provider can easily reference a patient's longitudinal history and be notified of any upcoming procedures or appointments. The solution gives providers a simple and streamlined view of population-level trends, in addition to the individual journey of each patient.
"View combines the world of previously separate and isolated care management tools into a single, integrated platform," said Zach Silverzweig, co-founder of CipherHealth. "In today's increasingly digital world, it only makes sense for healthcare providers to use a tool that connects them to one another and to the greater health goals of each patient."
In addition to aggregating patient data, View allows seamless, real-time communication between care providers to efficiently and accurately build a collaborative care plan, even when that care involves multiple types of healthcare providers or specialists, who have virtually no interaction with one another. With View, these clinicians can easily reference data entered by another provider, as well as communicate with one another on the patient's progress. This correspondence bridges gaps between the various members of one patient's care team, and leads to a smoother care experience for the patient.
UC San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It includes top-ranked graduate schools of dentistry, medicine, nursing and pharmacy; a graduate division with nationally renowned programs in basic, biomedical, translational and population sciences; and a preeminent biomedical research enterprise. It also includes UCSF Health, which comprises top-ranked hospitals, UCSF Medical Center and UCSF Benioff Children's Hospitals in San Francisco and Oakland – and other partner and affiliated hospitals and healthcare providers throughout the Bay Area. Please visit www.ucsf.edu/news.
The UCSF Office of Innovation, Technology and Alliances and UCSF Supply Chain Management led the negotiations on this project with CipherHealth and will manage licensing activity resulting from the collaboration.
Since 2009, CipherHealth has been innovating and delivering products to help care providers effectively and efficiently provide quality of care for their patients. By harnessing technology to improve patient outcomes and experiences, CipherHealth and its suite of products focus on the evolution of patient care. CipherHealth is based in New York City and was named "Best Place to Work in Healthcare" by Modern Healthcare (2014).
SOURCE CipherHealth LLC