2014

UNITED AIRLINES OFFERS OPTIONS TO CUSTOMERS IN PATH OF APPROACHING WINTER STORM CUSTOMERS TRAVELING TO, FROM OR THROUGH IMPACTED CITIES MAY RESCHEDULE ON UNITED.COM

CHICAGO, Nov. 6, 2012 /PRNewswire/ -- United Airlines today announced the company will suspend most service to and from the New York area between noon Wednesday, Nov. 7, and noon Thursday, Nov. 8, as a result of the winter storm forecast for the region. Weather conditions will likely cause additional delays and cancellations at other northeast airports.

At Newark Liberty International Airport, between noon Wednesday and noon Thursday, the airline intends to operate its long-haul international flights and flights to and from the airline's other hubs, but will suspend most of its remaining services.

At John F. Kennedy International and LaGuardia airports, United intends to operate most flights before noon, with all services then suspended through noon Thursday.

Where possible, United has proactively rebooked travelers ticketed with connections at Newark Liberty through the airline's other hubs.

Specific flight information is available at united.com.

Checking Flight Status and Changing Travel Plans

Customers ticketed on flights to, from or through airports in the path of the storm from Nov. 6 through Nov. 8 may reschedule their itineraries for travel originating no later than Nov. 15 with a one-time date or time change, and the airline will waive the change fees and any additional fare that might otherwise apply. Customers may also request refunds to the original form of payment. Find complete details, eligible travel dates and updates at united.com.

Customers may check flight status, change travel plans quickly and create new travel plans conveniently via united.com. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1.

Airports impacted are Allentown, Pa.; Hartford, Conn.; Manchester, N.H.; New York/Newark (Liberty, Kennedy and LaGuardia); Philadelphia; and White Plains, N.Y.

About United

United Airlines and United Express operate an average of 5,557 flights a day to 378 airports on six continents from our hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. In 2011, United carried more traffic than any other airline in the world, and operated more than two million flights carrying 142 million passengers. United is upgrading its cabins with more flat-bed seats in first and business class and more extra-legroom economy-class seating than any other airline in North America. United now has 180 airplanes featuring DIRECTV®, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has orders for more than 270 new aircraft deliveries through 2022, including 25 Airbus A350XWBs and 100 Boeing 737 MAX 9 aircraft. United took delivery of the first two of five new Dreamliners it expects to receive this year; in total, United has ordered 50 of the aircraft. United was rated the world's most admired airline on FORTUNE magazine's 2012 airline-industry list of the World's Most Admired Companies. Readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for eight consecutive years. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

SOURCE United Continental Holdings, Inc.



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