United Airlines Provides Information to Assist Customers Affected by Severe Winter Weather

Customers can change travel plans using united.com or the United mobile app

21 Jan, 2016, 18:43 ET from United Airlines

CHICAGO, Jan. 21, 2016 /PRNewswire/ -- United Airlines is providing helpful information to customers who are booked on flights disrupted by winter weather along the East Coast. The severe weather conditions will lead to many cancellations and delays throughout the region, including at our hubs at Dulles International Airport near Washington, D.C., and Newark Liberty Airport in Newark, New Jersey.

United will be shutting down operations starting Friday afternoon out of Dulles, and a few other airports in the Washington metro area. The company hopes to resume some operations on Sunday. For a complete list of affected airports, visit www.united.com/travelwaivers.

Helping Customers Change Travel Plans

United wants to provide as much advance notice and information as possible so customers can adjust their travel plans for this weekend. Customers ticketed to, from or through airports in the path of the storm may reschedule their itineraries with a one-time date or time change, and the airline will waive the change fees. To find more information on the waiver, customers can visit www.united.com/travelwaivers. Customers can check the status of their flight and make quick travel changes on the United app, or by visiting united.com. We encourage customers to regularly monitor the status of their flight, as we will continue to make adjustments throughout the duration of the storm.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 342 airports across six continents. In 2015, United and United Express operated nearly two million flights carrying 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 700 mainline aircraft, and this year, the airline anticipates taking delivery of 20 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. Approximately 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

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SOURCE United Airlines



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