UNITED AIRLINES UNVEILS NEW LOUNGE CONCEPT WITH REMODELED O'HARE UNITED CLUB AIRLINE TO USE NEW DESIGN CONCEPT WHEN RENOVATING LOUNGES WORLDWIDE
CHICAGO, Jan. 3, 2013 /PRNewswire/ -- United Airlines has unveiled its new United Club lounge in Terminal 2 at Chicago O'Hare International Airport, the first to feature a new design prototype that the airline will use when building and renovating lounges worldwide.
The 13,300 square foot United Club features a completely redesigned interior that reflects elements of flight and travel. United has outfitted the club with an expansive bar and lounge area, dynamic lighting, redesigned furniture and additional workstations and power outlets. The new and improved furnishings enable customers to relax or work with greater ease and comfort.
"The new United Club offers customers an improved airport lounge experience," said Jim Compton, vice chairman and chief revenue officer at United. "We are investing in our products, on the ground and in the air, to enable our customers to be more comfortable and productive."
"We are committed to improving the facilities our customers use every day," said Kate Gebo, vice president of corporate real estate at United. "In addition to redesigning our lounges, we are installing new jet bridges in Chicago, rebuilding the south concourse in Terminal B in Houston and building new maintenance hangars at Washington Dulles and Newark to improve efficiency and help us better serve our customers."
As with all United Club lounges, members have access to complimentary snacks, beverages and Wi-Fi. United is spending more than $50 million in 2013 to renovate several of the airline's 51 United Club locations.
The United Club renovations are in addition to the airline's more than $550 million investment in fleet-wide onboard improvements, including offering the world's largest fleet of flat-bed seats, with more than 175 aircraft with 180-degree flat beds in premium cabins once the airline completes the installation in early 2013. United also anticipates launching satellite-based Wi-Fi on international widebody aircraft this month, enabling customers to stay connected while traveling on long-haul overseas routes.
United Airlines and United Express operate an average of 5,557 flights a day to 378 airports on six continents from the airline's hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. In 2011, United carried more traffic than any other airline in the world, and operated more than two million flights carrying 142 million passengers. United is upgrading its cabins with more flat-bed seats in first and business class and more extra-legroom economy-class seating than any other airline in North America. United now has 180 airplanes featuring DIRECTV®, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has orders for more than 270 new aircraft deliveries through 2022. In 2012, United was the first North American airline to take delivery of new Boeing 787 Dreamliner aircraft. United was rated the world's most admired airline on FORTUNE magazine's 2012 airline-industry list of the World's Most Admired Companies. Readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for eight consecutive years. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.
SOURCE United Continental Holdings, Inc.