UNITED CUSTOMERS CAN EXPEDITE TRAVEL PROCESS WITH TSA PRECHECK AS PROGRAM EXPANDS TO SAN FRANCISCO HUB Also Launches this week in Baltimore and San Juan, Puerto Rico

SAN FRANCISCO, Nov. 16, 2012 /PRNewswire/ -- United Airlines announced the launch of the Transportation Security Administration's (TSA) PreCheck program at San Francisco International Airport (SFO) Terminal 3. TSA PreCheck also opened for United customers this week at Baltimore-Washington International (BWI) and San Juan - Luis Munoz Marin International in Puerto Rico (SJU). TSA PreCheck is a new, risk-based pre-screening initiative that allows customers to volunteer information about themselves that may make them eligible to expedite their screening experience. Eligible United customers are allowed to leave on their shoes, light outerwear and belts and to keep their laptops and 3-1-1 compliant liquids and gels in their carry-ons when traveling through the Terminal 3 Premium Checkpoint at SFO, the Main Terminal Checkpoint D at BWI, and the Main Terminal Checkpoint 4 at SJU.

"We are excited that the TSA is expanding the PreCheck process to our San Francisco hub," said Alex Marren, United's senior vice president of network operations and United Express. "We now have PreCheck at seven of our United hubs and 15 other airports, and customers are welcoming the new process."

The TSA manages and operates this program and is working with United and with U.S. Customs and Border Protection to identify possible participants. Eligible United MileagePlus members are being invited to participate in the initial phase. Non-members may qualify by becoming eligible members of U.S. Customs and Border Protection's Trusted Traveler programs. For customers who choose to participate, the TSA will determine eligibility for expedited screening prior to each flight and will embed this information in the barcode of eligible customers' boarding passes. TSA agents will scan the boarding pass and direct eligible customers to the assigned pre-screening lane. The TSA will always incorporate random and unpredictable security measures, so no customers are guaranteed expedited screening.

MileagePlus members participating in this program may be eligible for expedited security screening at Atlanta, Boston, Charlotte, Chicago O'Hare, Cincinnati, Denver, Honolulu, Houston, Indianapolis, Los Angeles, Minneapolis-St. Paul, Newark, Orlando, Philadelphia, Pittsburgh, Portland, Ore., Reagan Washington National, Seattle, and Washington Dulles, in addition to Baltimore, San Francisco and San Juan, Puerto Rico. United customers can look forward to TSA PreCheck launching at additional airports in 2012.

About United

United Airlines and United Express operate an average of 5,557 flights a day to 378 airports on six continents from the airline's hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. In 2011, United carried more traffic than any other airline in the world, and operated more than two million flights carrying 142 million passengers. United is upgrading its cabins with more flat-bed seats in first and business class and more extra-legroom economy-class seating than any other airline in North America. United now has 180 airplanes featuring DIRECTV®, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has orders for more than 270 new aircraft deliveries through 2022. United took delivery of the first two of five new Boeing 787 Dreamliners it expects to receive this year. United was rated the world's most admired airline on FORTUNE magazine's 2012 airline-industry list of the World's Most Admired Companies. Readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for eight consecutive years. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

SOURCE United Continental Holdings, Inc.



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