2014

United Expands Rebooking Options For Customers Affected By Tropical Storm CUSTOMERS TRAVELING TO, FROM OR THROUGH IMPACTED CITIES MAY RESCHEDULE FLIGHTS OR REFUND TICKETS WITHOUT PENALTY ON UNITED.COM

CHICAGO, Aug. 27, 2012 /PRNewswire/ -- United Airlines today announced the airline has added several Gulf Coast cities to those covered under the flexible-travel waiver that the airline put in place as a result of Tropical Storm Isaac.

Customers traveling on flights to, from or through the affected cities during the applicable travel dates may reschedule their itineraries for travel no later than one year from the date of issue with a one-time date or time change, and the airline will waive the change fees.

Customers may also request refunds in the original form of payment if they wish to cancel their travel plans.

Affected Cities

Travel Dates

Florida and Bahamas:

Fort Lauderdale, Fort Myers, Key West, Miami, Orlando,
Tampa/St. Petersburg, West Palm Beach, Andros Town,
Bahamas, Bimini International, Bimini Bahamas

8/24/12 – 8/28/12

Gulf Coast:

Baton Rouge, La., Fort Walton Beach, Fla., Gulfport/Biloxi,
Miss., Jackson, Miss., Mobile, Ala., New Orleans,
Pensacola, Fla.,Tallahassee, Fla.

8/26/12 – 8/30/12

Checking Flight Status and Changing Travel Plans
Customers may change travel plans quickly and conveniently, and find complete details and eligible travel dates, at united.com. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1.

About United
United Airlines and United Express operate an average of 5,605 flights a day to 375 airports on six continents from our hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark, San Francisco, Tokyo and Washington, D.C. In 2011, United carried more traffic than any other airline in the world, and operated more than two million flights carrying 142 million passengers. United is upgrading its cabins with more flat-bed seats in first and business class and more extra-legroom economy-class seating than any other airline in North America. United operates nearly 700 mainline aircraft and has orders for more than 270 new aircraft deliveries through 2022, including 50 Boeing 787 Dreamliners, 25 Airbus A350XWBs, and 100 Boeing 737 MAX 9 aircraft. United was rated the world's most admired airline on FORTUNE magazine's 2012 airline-industry list of the World's Most Admired Companies. Readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for eight consecutive years. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

SOURCE United Continental Holdings, Inc.



RELATED LINKS
http://www.united.com
http://www.continental.com/company/news

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