Up to 18,000 AZ Blue Medicaid Members May Now Receive Care at Home

AZ Blue is bringing in the Nest Health team to serve families in Maricopa and Mohave counties.

PHOENIX, July 14, 2025 /PRNewswire/ -- Many families do not have easy access to care. Some may not have a car, live near a clinic, or have help with their kids. This new in-home option helps better meet that need by bringing medical, mental, and social care to their door.

"We want to help our members who do not have steady care or support," said Dr. Heather Carter, Medicaid Segment General Manager at Blue Cross Blue Shield of Arizona and Health Choice CEO. "This program makes it easier for families to get the help they need, right where they are."

Eligible families on the Blue Cross Blue Shield of Arizona Health Choice plan will be contacted about how to sign up. 

Arizona is one of the hardest-hit states when it comes to finding enough providers. In rural areas like Mohave, it is even worse. Patients often must travel far or wait too long for care. This partnership with Nest Health solves that by sending care teams into families' homes.

The Nest Health team of doctors, nurses, therapists, and care coordinators provide in-home and online care, as well as ongoing care coordination and 24/7 clinical support, The team can give vaccines, order lab tests, help with school forms, manage long-term health problems, and provide therapy or mental health support. They also help families find resources for things like food, housing, and employment. 

The program is now in the Maricopa and Mohave Counties, with plans to grow over time.

ABOUT BLUE CROSS BLUE SHIELD OF ARIZONA
Blue Cross ^® Blue Shield ^® of Arizona (AZ Blue) is committed to helping Arizonans get healthier faster and stay healthier longer. With a mission to inspire health and make it easy, AZ Blue offers health insurance and related services to more than 2 million customers. AZ Blue, a non-profit company, is an independent licensee of the Blue Cross Blue Shield Association. The company and its subsidiaries employ more than 3,200 people in its Phoenix, Flagstaff, and Tucson offices. To learn more, visit azblue.com or connect with us on social media: Instagram, Twitter, LinkedIn or Facebook.

About Nest Health

Nest Health is the leading value-based healthcare provider built for families. Nest is making comprehensive medical, social, and behavioral care radically accessible to America's highest risk families through in-home visits and wraparound virtual care.

Nest's multidisciplinary and diverse care team delivers longitudinal care at the right time and place to the entire family, from birth to post-partum women, addressing the root cause of unnecessarily high hospital utilization and poor-quality outcomes. Increasing member satisfaction and appropriate engagement, Nest's comprehensive care model ultimately reduces the cost of care and improves quality measures. Learn more at www.nesthealth.com.

SOURCE Blue Cross Blue Shield of Arizona