TEMPE, Ariz., July 10, 2013 /PRNewswire/ -- US Airways (NYSE: LCC) now offers customers the ability to skip the line at baggage claim with Bags VIP delivery service; which delivers their bag to their home, hotel or office. The airline also offers customers the Track Your Bag tool on usairways.com. Track Your Bag allows travelers to follow their bags from check-in to landing from their smart phone, tablet or laptop.
"US Airways is continually exploring ways to improve our customers' experience through new services and tools that make their travels with us easier and more enjoyable," said Kerry Hester, US Airways' senior vice president, customer experience. "Customers can track their checked bag from check-in to arrival using our Track Your Bag tool and they now have the option to skip the wait at baggage claim and let Bags VIP deliver their luggage to their location of choice."
Bags VIP Delivery Service
Customers can now opt to have their bags delivered directly to their home, hotel or business with Bags VIP delivery. Travelers can schedule and pay for Bags VIP delivery up to one hour prior to their scheduled departure by visiting maketraveleasier.com/usairways. Once scheduled, customers need only to drop the bags off at the airport, pay any applicable baggage fees and they will be delivered within four to six hours of arrival. Bags VIP delivery service starts at $29.95 and is offered in all domestic locations the airline serves. For more information about Bags VIP delivery service visit usairways.com/baggage or maketraveleasier.com/usairways.
Track Your Bag
Any passenger connected to the Internet can now view real-time information on the bag's status, including when the bag is checked in, on a plane, and off a plane, with US Airways' Track Your Bag tool. Track Your Bag tool can easily be accessed at usairways.com/baggage; all that is needed is a last name and baggage tag number or confirmation code. Track Your Bag is also available free on Gogo® internet equipped flights.
About US Airways
US Airways, along with US Airways Shuttle and US Airways Express, operates more than 3,100 flights per day and serves 198 communities in the U.S., Canada, Mexico, Europe, the Middle East, the Caribbean, Central and South America. The airline employs more than 32,000 aviation professionals worldwide, operates the world's largest fleet of Airbus aircraft and is a member of the Star Alliance network, which offers its customers more than 21,900 daily flights to 1,328 airports in 195 countries. Together with its US Airways Express partners, the airline serves approximately 80 million passengers each year and operates hubs in Charlotte, N.C., Philadelphia, Phoenix and Washington, D.C. Aviation Week and Overhaul & Maintenance magazine presented US Airways with the 2012 Aviation Maintenance, Repair and Overhaul (MRO) of the Year Award for demonstrating outstanding achievement and innovation in the area of technical operations. Military Times Edge magazine named US Airways as a Best for Vets employer for the past three years. US Airways was, for the third year in a row, the only airline included as one of the 50 best companies to work for in the U.S. by LATINA Style magazine's 50 Report. The airline also earned a 100 percent rating on the Human Rights Campaign Corporate Equality index for six consecutive years. The Corporate Equality index is a leading indicator of companies' attitudes and policies toward lesbian, gay, bisexual and transgender employees and customers. For more company information visit usairways.com, follow on Twitter @USAirways or at Facebook.com/USAirways. (LCCG)
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SOURCE US Airways