VanMoof Recalls Bicycles Due to Fall and Impact Hazards

News provided by

U.S. Consumer Product Safety Commission

May 15, 2017, 12:06 ET

WASHINGTON, May 15, 2017 /PRNewswire-USNewswire/ -- https://www.cpsc.gov/Recalls/2017/VanMoof-Recalls-Bicycles

Recall Summary

Name of Product: VanMoof B and S series bicycles

Hazard: The front fender bolts do not break when an object gets stuck between the front tire and the front fender/mud guard, posing fall and impact hazards.

Remedy: Repair

Consumers should immediately stop using the recalled bicycles and contact VanMoof to receive free replacement nylon bolts for the front fender and installation instructions.

The repair can be completed by the consumer without assistance.

Consumer Contact: VanMoof toll-free at 855-623-6673 from 9 a.m. to 7 p.m. ET Monday through Friday, email [email protected], or online at www.vanmoof.com or support.vanmoof.com on the top-right of the homepage of the website next to the language menu.

Recall Details

Units: 375

Description: This recall involves VanMoof B-Series and S-Series commuter-style bicycles manufactured between 2014 and 2016. All S series bikes have a grey anodized frame and all B series bikes have a white powder coated frame. There are -- for both Series 3 frame types -- a straight frame, a straight frame with an integrated chain lock, and a dropdown frame. B-Series and S-Series serial numbers are stamped on the bottom bracket of the bicycle between the pedals on the bottom of the bicycle.

M15C000707	M15E002665	M15E002684	M15C000727	M15C000746
M15C000708	M15E002666	M15E002685	M15C000728	M15C000747
M15C000709	M15E002667	M15E002686	M15C000729	M15C000748
M15C000710	M15E002668	M15E002687	M15C000730	M15C000749
M15C000711	M15E002669	M15E002688	M15C000731	M15C000750
M15C000712	M15E002670	M15E002689	M15C000732	M15C000751
M15C000713	M15E002671	M15E002690	M15C000733	M15C000752
M15C000714	M15E002672	M15E002691	M15C000734	M15C000753
M15C000715	M15E002673	M15E002692	M15C000735	M15C000754
M15C000716	M15E002674	M15E002693	M15C000736	M15C000755
M15C000717	M15E002675	M15E002694	M15C000737	M15C000756
M15C000718	M15E002676	M15E002695	M15C000738	M15C000757
M15C000719	M15E002677	M15E002696	M15C000739	M15C000758
M15C000720	M15E002678	M15E002697	M15C000740	M15C000759
M15C000721	M15E002679	M15C000722	M15C000741	M15C000760
M15E002661	M15E002680	M15C000723	M15C000742	M15C000761
M15E002662	M15E002681	M15C000724	M15C000743	M15C000762
M15E002663	M15E002682	M15C000725	M15C000744	M15C000763
M15E002664	M15E002683	M15C000726	M15C000745	M15C000764

M15C000765	M15C000804	M15C000843	M15E002678
M15C000766	M15C000805	M15C000844	M15E002679
M15C000767	M15C000806	M15C000845	M15E002680
M15C000768	M15C000807	M15C000846	M15E002681
M15C000769	M15C000808	M15C000847	M15E002682
M15C000770	M15C000809	M15C000848	M15E002683
M15C000771	M15C000810	M15C000849	M15E002684
M15C000772	M15C000811	M15C000850	M15E002685
M15C000773	M15C000812	M15C000851	M15E002686
M15C000774	M15C000813	M15C000852	M15E002687
M15C000775	M15C000814	M15C000853	M15E002688
M15C000776	M15C000815	M15C000854	M15E002689
M15C000777	M15C000816	M15C000855	M15E002690
M15C000778	M15C000817	M15C000856	M15E002691
M15C000779	M15C000818	M15C000857	M15E002692
M15C000780	M15C000819	M15C000858	M15E002693
M15C000781	M15C000820	M15C000859	M15E002694
M15C000782	M15C000821	M15C000860	M15E002695
M15C000783	M15C000822	M15C000861	M15E002696
M15C000784	M15C000823	M15C000862	M15E002697
M15C000785	M15C000824	M15C000863	M15E002698
M15C000786	M15C000825	M15C000864	M15E002699
M15C000787	M15C000826	M15C000865	M15E002700
M15C000788	M15C000827	M15C000866	M15E002701
M15C000789	M15C000828	M15C000867	M15E002702
M15C000790	M15C000829	M15C000868	M15E002703
M15C000791	M15C000830	M15C000869	M15E002704
M15C000792	M15C000831	M15C000870	M15E002705
M15C000793	M15C000832	M15C000871	M15E002706
M15C000794	M15C000833	M15C000872	M15E002707
M15C000795	M15C000834	M15C000873	M15E002708
M15C000796	M15C000835	M15C000874	M15E002709
M15C000797	M15C000836	M15C000875	M15E002710
M15C000798	M15C000837	M15C000876	M15E002711
M15C000799	M15C000838	M15C000877	M15E002712
M15C000800	M15C000839	M15C000878	M15E002713
M15C000801	M15C000840	M15C000879	M15E002714
M15C000802	M15C000841	M15E002676	M15E002715
M15C000803	M15C000842	M15E002677	M15E002716

M15E002717	M15E002755	M15E002793	M16C002341
M15E002718	M15E002756	M15E002794	M16C002342
M15E002719	M15E002757	M15E002795	M16C002343
M15E002720	M15E002758	M15E002796	M16C002344
M15E002721	M15E002759	M15E002797	M16C002345
M15E002722	M15E002760	M15E002798	M16C002346
M15E002723	M15E002761	M15E002799	M16C002347
M15E002724	M15E002762	M15E002800	M16C002348
M15E002725	M15E002763	M15E002801	M16C002349
M15E002726	M15E002764	M15E002802	M16C002350
M15E002727	M15E002765	M15E002803
M15E002728	M15E002766	M15E002804
M15E002729	M15E002767	M15E002805
M15E002730	M15E002768	M15E002806
M15E002731	M15E002769	M15E002807
M15E002732	M15E002770	M15E002808
M15E002733	M15E002771	M15E002809
M15E002734	M15E002772	M15E002810
M15E002735	M15E002773	M16C002321
M15E002736	M15E002774	M16C002322
M15E002737	M15E002775	M16C002323
M15E002738	M15E002776	M16C002324
M15E002739	M15E002777	M16C002325
M15E002740	M15E002778	M16C002326
M15E002741	M15E002779	M16C002327
M15E002742	M15E002780	M16C002328
M15E002743	M15E002781	M16C002329
M15E002744	M15E002782	M16C002330
M15E002745	M15E002783	M16C002331
M15E002746	M15E002784	M16C002332
M15E002747	M15E002785	M16C002333
M15E002748	M15E002786	M16C002334
M15E002749	M15E002787	M16C002335
M15E002750	M15E002788	M16C002336
M15E002751	M15E002789	M16C002337
M15E002752	M15E002790	M16C002338
M15E002753	M15E002791	M16C002339
M15E002754	M15E002792	M16C002340

Incidents/Injuries: The firm has received two reports of riders injured when road objects created an obstruction between the bike fender and the front wheel. In both instances, the fender remained intact, because the stainless steel fender bolts did not break off. One instance resulted in bruises, scratches and a broken arm. In the second instance, the rider suffered a concussion.

Sold at: Aika Trading, Calhoun Cycle, Orange Pedal, The Garage OTR, Seattle E-bike and other bicycle stores nationwide and online from January 2014 through December 2016 for about $800.

Importer: VanMoof USA Inc, of Brooklyn, N.Y.

Distributor: 404 Park Partners LP, of New York

Manufactured in: Taiwan

This recall was conducted, voluntarily by the company, under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

SOURCE U.S. Consumer Product Safety Commission