BEAVERTON, Ore., Jan. 19, 2016 /PRNewswire-USNewswire/ -- Vernier Software & Technology has received the 2016 Tech & Learning Stellar Service Award for 'Best Help Site Portal' for its Technical Information Library (TIL), a portal that houses an extensive library of technical information, troubleshooting advice, answers to questions frequently asked by teachers, and more than 1,000 searchable technology tips. The company was also recently named a finalist in two categories for the Global Educational Supplies & Solutions (GESS) Awards: Multinational Company of the Year and Best Free App.
The Vernier TIL is a part of the collection of comprehensive resources that include step-by-step tutorials, a purchasing guide, Tech Tips videos produced by Vernier product developers, and free personalized training webinars for schools and districts. It is just one of many ways Vernier provides uniquely remarkable customer service. The company also offers free hands-on training across the country, which allows educators to learn about probeware in a way that is fun and engaging. In addition, when you call Vernier for technical support, you will always speak to a live person. Most times, in fact, you will speak with the person who developed the product or with a fellow educator who has experience teaching with probeware in the classroom.
"Helping educators use our technology is a big part of what we do," said John Wheeler, CEO of Vernier Software & Technology. "While all of our innovations are highly intuitive, we know that implementing new technology in a classroom full of students can be daunting. Our customer support is focused on making it easy for teachers to use probeware so that students can engage in scientific exploration and develop higher-order thinking skills."
Vernier was one of nine companies to win a Stellar Service Award from Tech & Learning. For the award, Tech & Learning readers selected manufacturers and resellers that provide exceptional customer service and satisfaction within the educational technology industry. Read Tech & Learning's announcement of the winners.
Vernier is a finalist for both Multinational Company of the Year and Best Free App for Graphical Analysis in the GESS Awards. The Graphical Analysis app allows students and teachers to wirelessly collect sensor data in real time from Vernier's LabQuest 2 and then analyze and save that data on their device using the app's networking and exporting capabilities. Winners for the GESS Awards will be announced March 2, 2016.
About Vernier Software & Technology
Vernier Software & Technology has been a leading innovator of scientific data-collection technology for 35 years. Focused on science, technology, engineering, and mathematics (STEM), Vernier is dedicated to developing creative ways to teach and learn using hands-on science. Vernier creates easy-to-use and affordable science interfaces, sensors, and graphing/analysis software. With worldwide distribution to over 130 countries, Vernier data loggers are used by educators and students from elementary school to university. Vernier's technology-based solutions enhance STEM education, increase learning, build students' critical thinking skills, and support the science and engineering practices detailed in the Next Generation Science Standards (NGSS). Vernier's business culture is grounded in Earth-friendly policies and practices, and the company provides a family-friendly workplace. For more information, visit http://www.vernier.com.
SOURCE Vernier Software & Technology