Vernier's technical support team will always walk customers through an investigation on the phone if they have questions or even if they are in the middle of a lab. Vernier additionally provides 24/7 online access to its Technical Information Library (TIL) and how-to videos. Science educators receive monthly emails including ideas for science experiments, a bi-annual newsletter, technology grants, hands-on workshops, customized webinars, and more.
This is the second consecutive year that Vernier has won a Tech & Learning Stellar Service Award. Its TIL was recognized in the 'Best Help Site Portal' category in 2015.
To learn more about Vernier's tech support offerings, visit the company's Stellar Service page at http://www.vernier.com/stellar-service/.
About Vernier Software & Technology
Vernier Software & Technology has led the innovation of scientific data-collection technology for 35 years. Vernier was founded by a former physics teacher and hires educators at all levels of the organization. The company is committed to teachers and developing creative ways to teach and learn science, technology, engineering, and mathematics (STEM) using hands-on science. Vernier creates easy-to-use and affordable science interfaces, sensors, and graphing/analysis software. With worldwide distribution to over 130 countries, Vernier data loggers are used by educators and students from elementary school to university. Vernier technology-based solutions enhance STEM education, increase learning, build students' critical thinking skills, and support the science and engineering practices detailed in the Next Generation Science Standards (NGSS). The Vernier business culture is grounded in Earth-friendly policies and practices, and the company provides a family-friendly workplace. For more information, visit http://www.vernier.com.
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SOURCE Vernier Software & Technology