Remittances to Latin America and the Caribbean exceeded US$70 billion dollars in 2015 according to the report, and are playing a key role in the region's economic development. The marketplace for money transfers has contributed to that impact by increasingly offering low transaction costs, a wide range of financial products, and opportunities for financial inclusion.
"We are extremely proud to be recognized once again by Inter-American Dialogue's Scorecard," said Joe Argilagos, executive chairman of Viamericas. "Not only did we keep our first place ranking, we even improved our score over 2012. We have invested heavily in customer service, our digital channels and our agent/payer network to ensure our customers have the absolute best service in the industry. Being ranked number one means we are doing all the right things to make money transfer easier and more affordable for the people we serve."
Together the 11 countries analyzed for the report represent more than 85% of the US-Latin America and Caribbean marketplace for money transfers (and 65% of all transactions to Latin America and the Caribbean). The countries studied represent more than 14 million transactions a month sent by the migrant community living in the United States.
Viamericas provides mobile and in-person financial services, including money transfer, bill payment, mobile phone top-up services and B2B check processing. Together with its digital brand Vianex, Viamericas makes it easier than ever for customers to move their money. For more information, visit govianex.com.
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