Vivint Wins Silver in People's Choice Stevie® Awards for Customer Service Department of the Year Vivint also honored in Customer Service Complaints Team of the Year and e-Commerce Customer Service categories
PROVO, Utah, March 13, 2014 /PRNewswire/ -- Vivint™, the largest home automation services provider in North America, has again received recognition for its outstanding customer service department by the People's Choice Stevie Awards. A two-year consecutive winner, Vivint was presented with a Silver Stevie® Award last month for Customer Service Department of the Year in the "other industries" category.
The Stevie Awards recognize outstanding performances in the workplace worldwide and are designed to honor organizations of all types and sizes and the people behind them. As part of the eighth annual Stevie Awards for Sales & Customer Service, Vivint was also recognized with silvers in the categories of Customer Service Complaints Team of the Year and e-Commerce Customer Service.
"Our customers are our top priority," said Steve Dixon, Vice President of Customer Experience and Operations at Vivint. "This honor is a reflection of the dedication of our Customer Care team. Their focus on Vivint's day-to-day customer interactions is world class, and this global recognition affirms our dedication to serving our customers."
More than 1,500 organizations of all sizes and in virtually every industry submitted entries to this year's competition, an increase of 36% from 2013. More than 260 executives around the world participated in the judging process for the 2014 awards to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.
The honorees received their awards during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S.A. and several other countries attended.
To view the 2013 Stevie winners in all categories, visit www.stevieawards.com/sales.
Vivint Inc. is a leading provider of home technology services. Vivint services are delivered through a technology-based platform that integrates a wide range of wireless features and components to provide simple, affordable home security, energy management, home automation, and solar solutions. In 2011, Vivint's Home Automation package and Advanced Security package received a Consumers Digest "Best Buy" rating. Dedicated to protecting families, increasing energy efficiency, and simplifying lives, Vivint has over 13 years of experience and supports more than 800,000 customers throughout the United States and Canada. For more information, visit the company's website at www.vivint.com.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.stevieawards.com.
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