IRVINE, Calif. and DAKOTA DUNES, S.D., March 2, 2012 /PRNewswire/ -- VIZIO today announced its South Dakota customer service division, Dakota Dunes Contact Center, received awards for outstanding customer service in four different categories at the 6th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service offer the world's top sales acknowledgements as well as contact center and customer service awards. Trophies were presented to honorees during a gala banquet on February 27th at Caesars Palace in Las Vegas. More than 350 nominated customer service and sales executives from the United States and several other countries were in attendance.
"I first stepped into the electronics market 26 years ago as a technical support engineer," said William Wang, Founder and Chief Executive Officer, VIZIO. "I've witnessed firsthand the value of top quality customer support and I'm incredibly proud of our team for holding customer service to such a high standard. Happy customers are the reason VIZIO is here today and they will continue to propel us further into the future."
VIZIO Dakota Dunes Contact Center was honored in the following categories:
- Contact Center of the Year – Silver Stevie Winner
- Best Use of Technology in Customer Service – Bronze Stevie Winner
- Young Customer Service Professional of the Year, Sabrina "Anna" Van Gilder – Bronze Stevie Winner
- Customer Service Team of the Year – Recovery Situation – Bronze Stevie Winner
More than 1,000 entries from organizations in every industry were submitted to this year's competition, an increase of almost 30 percent over 2011. Finalists were determined by the average scores of 93 professionals worldwide, acting as preliminary judges.
"We're delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer Service, which will be the first program in which we'll bestow Silver and Bronze Stevie Awards," said Michael Gallagher, president and founder of the Stevie Awards.
The breakdown of submissions are considered in 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year. There are 38 categories for sales professionals, including Senior Sales Executive of the Year, Sales Training or Coaching Program of the Year, Sales Department of the Year in addition to other categories that recognize new products and services and solution providers.
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales.
VIZIO, Inc., "Entertainment Freedom For All," headquartered in Irvine, California, is America's HDTV and Consumer Electronics Company. In 2007, VIZIO skyrocketed to the top by becoming the #1 selling brand of flat panel HDTVs in North America and became the first American brand in over a decade to lead in U.S. TV sales. Since 2007 VIZIO HDTV shipments remain in the TOP ranks in the U.S. and was #1 for the total year in 2009. VIZIO is committed to bringing feature-rich consumer electronics to market at a value through practical innovation. VIZIO offers a broad range of award winning consumer electronics. VIZIO's products are found at Costco Wholesale, Sam's Club, Walmart, Target, BJ's Wholesale, and other retailers nationwide along with authorized online partners. VIZIO has won numerous awards including a #1 ranking in the Inc. 500 for Top Companies in Computers and Electronics, Fast Company's 6th Most Innovative CE Company of 2009, and made the lists of Ad Age's Hottest Brands, Good Housekeeping's Best Big-Screens, CNET's Editor's Choice, PC World's Best Buy and OC Metro's 10 Most Trustworthy Brands among many other prestigious honors. For more information, please call 888-VIZIOCE or visit on the web at www.VIZIO.com.
The V, VIZIO, TruLED, Extreme VIZIO Technology XVT, VIZIO Internet Apps, 480Hz SPS, 240Hz SPS, Thin Line, Smooth Motion, Razor LED, Smart Dimming, Theater 3D, CinemaWide HDTV, Entertainment Freedom For All, names, phrase and symbols are trademarks or registered trademarks of VIZIO, Inc. All other trademarks may be the property of their respective holders.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
Sponsors and supporters of the 6th annual Stevie Awards for Sales & Customer Service include American Support, Coloredge Los Angeles - New York, Competence Call Center, SDL and ValueSelling Associates.
Press Contacts for VIZIO:
Noyd Communications Inc.
SOURCE VIZIO, Inc.