ATLANTA, April 15, 2014 /PRNewswire-iReach/ -- Voxa is proud to announce their latest release, offering functionality that extends its seamless email-to-Salesforce connection to Microsoft Exchange users. With this latest development, sales teams worldwide will have better insight and control over their customer conversations and data through Voxa's server level email integration.
For companies using Outlook, either with Microsoft Exchange or Google Apps (the top two email services for enterprises today), integrating with Salesforce.com has been a challenging prospect. Limited auto-integration capabilities create added work for front line representatives. Atlanta startup Voxa is changing that.
With this new release, Voxa now supports Microsoft Exchange through IMAP. Until now, there has been no known fully-automated solution for sales teams that use both Salesforce and Outlook. Salesforce's "Send and Add" plugin and BCC to Salesforce features have historically been the only available semi-automated Outlook to Salesforce tracking option for email. Despite their benefits, these are not comprehensive solutions in that they require the sales rep to perform various manual steps, which disrupt workflow. Furthermore, most companies lose a majority of email conversations because these subjective decisions are left to individual sales reps. Sales executives in turn are left with incomplete data from their CRM, which often skews metrics and inhibits their ability to make fully informed business decisions.
Voxa, the world's first fully-automated CRM assistant, solves this Outlook to Salesforce integration problem at the server level. With Voxa's Natural Language Processing capabilities, sales teams using Outlook can track all email activity in Salesforce automatically. With a two-step authentication process for new users, sales teams are able to begin reaping the benefits of this new platform immediately.
The beauty of Voxa comes not only in its simple, no-hassle setup process, but in its server side integration and robust AutoCreate functionalities. With Voxa, sales teams are able to:
- Track all emails automatically. Because Voxa integrates directly with the Exchange server, all emails can be tracked, whether they are sent via desktop or mobile device.
- Automatically create new contacts inside Salesforce.Ensure you have the most up-to-date contact information within your Salesforce account using Voxa's AutoCreate for Contacts.
- Create new leads automatically. Sales professionals can use AutoCreate for Leads when sending a large quantity of emails to prospects. Voxa will look for any recipient of sent emails that does not already exist in Salesforce, and instantly create a new lead
Outlook to Salesforce automation is a game-changing opportunity for the 400 million Microsoft Exchange users worldwide. Voxa's server-side integration and simple user experience is revolutionizing the way sales executives gather data and increase their team's productivity.
Interested in seeing how Voxa's Outlook to Salesforce integration can take your sales team to the next level? Contact us at [email protected] or sign up for a demo today!
About Voxa:
Voxa is an Atlanta, GA based company that provides intelligent email-to-CRM integration for sales teams. By eliminating manual CRM data entry for sales professionals, Voxa enables sales managers to automatically collect comprehensive data from their team's email activities while increasing overall productivity. For more information on Voxa, please email [email protected] or visit voxa.com.
Media Contact: Brandon Cummings, Voxa, 3479279539, [email protected]
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SOURCE Voxa
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