In contrast, operators on alternative systems obtain the customer list from their billing systems, download it into a text or CSV file, import it into a meter-reading platform and reformat the data to upload it to the meter readers. Then the operators collect the readings and reverse the process to send the readings into their billing platforms. The new Waterworkslms.com application will cut most of the old steps out of the traditional process.
"We're all about elegance in simplicity, and over time, we've learned to respect and focus on an easy-to-use, easy-to-operate platform," says Morgan Duncan, CEO of Waterworkslms.com. He says, "Waterworkslms.com has invested a number of years into building a new cloud-based solution to address the historical requirements of its 160-plus utility customers. We're preparing for Internet metering, LoRaWAN, SigFox and a swathe of exciting new metering technologies set to proliferate the market."
Duncan says there's been a gap in the water utility market for a cost-effective, cloud-based and auto-onboarding, scalable platform, which can partner with cloud-based metering platforms in the AMR, AMI and smart meter space.
"The release of the Waterworks iPad application, under utilibills.com's branding, represents the first of a number of high-impact product releases, which will drive new efficiencies with utilities focused on both water and electric service," Duncan says. During next quarter, the software company antipiates releasing its field services module, negating the need for meter readers to come into the office at all, he says.
Waterworkslms.com is a brand of utilibills.com, providing water utilities with end-to-end, cloud-based and flexible software through a utility billing, CIS and payment platform. Waterworkslms.com and Electricitybilling.com operate out of offices in Melbourne, Victoria, Australia; Harrison, Ark., and Santa Monica, Calif., United States; and Cebu City, Cebu, Philippines. The company works with more than 160 companies and has a growing team of more than 50 employees.
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