White House | Black Market Women's Shoes Recalled by Impo International Due to Fall Hazard

Mar 12, 2013, 10:00 ET from U.S. Consumer Product Safety Commission

WASHINGTON, March 12, 2013 /PRNewswire-USNewswire/ -- Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

(Logo: http://photos.prnewswire.com/prnh/20030904/USCSCLOGO)

Recall Summary

Name of product: Women's high-heel shoes

Hazard: The heels on the shoes can become unstable, posing a fall hazard.

Remedy: Refund

Consumer Contact:  White House | Black Market, toll-free at (877) 948-2525 anytime, email  customerservice@whitehouseblackmarket.com or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.

Recall Details

Units: About 13,500

Description: This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.

Incidents/Injuries: None reported

Remedy: Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.

Sold exclusively at: White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.

Importer: Impo International LLC, of Santa Maria, Calif.

Manufacturer: Baoding Footwear Co. Ltd., of China

Manufactured in: China

Photos available at http://www.cpsc.gov/en/Recalls/2013/White-House-Black-Market-Womens-Shoes

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

SOURCE U.S. Consumer Product Safety Commission



RELATED LINKS

http://www.cpsc.gov