HONG KONG, June 29, 2017 /PRNewswire/ -- Founded in 2016, Floryday, a Hong Kong based E-commerce website sells thousands of commodities everyday, including dresses, blouses, shoes, bags and so on. With over 50 items refreshed everyday, each item has been hand selected by its team of buyers, each with an eye for quality and high-style, balanced with a fashion-forward approach. Each commodity is offered at affordable price.
If you take a look at any third-party review website, it is easy to see that size problems are a constant problem for e-commerce clothing sites. Despite size difference between Asian and Americans, clothes offered by suppliers are also diverse, leading to the dissatisfaction of customers. In order ensure that clothes fit customers better, the product manager will visit the factories many times, even set a totally new quality-inspection process. This persistence has helped win the support of Floryday's customers.
Floryday's customers come from Europe, America, Africa and Australia, almost all over the world. In order to communicate with consumers more conveniently, Floryday built up a 24x7 customer-service team, which offers English, French and German service. "Spanish customer-service employees are hard to find in Hong Kong, but we are doing our best. Many of our customers need Spanish service," said by Ellen, Supervisor of Human Resources. Floryday works tirelessly to ensure quality customer service for all customers.
When customers are shopping online, many people worry about shipping fees and the delivery time. Elisa Winchester bought a formal gown from a different website for her high school classmate's wedding ceremony, but it arrived half a month later than the ceremony. Elisa was very displeased with the speed of shipping. Looking at Elisa's experience Floryday has worked to ensure that customers will not encounter similar issues.
Floryday has a well-prepared logistics system in place to ensure that most of its customers receive their commodities within 2 weeks. Customers can also choose expedited shipping for urgent situations, it only takes 2~3 days to the United States. Regular customers who spend a certain amount qualify for free shipping.
As the e-commerce fashion business continues to grow, Floryday expects to see further success along with its expanding customer base and is dedicated to keeping up with the demands of fashion, on an international scale.
Floryday is an online shopping mall featuring the latest in women's fashion apparel and fashion accessories. We offer customers an inspiring place to discover the latest and most-wanted products at fantastic prices.
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