SANTA CRUZ, Calif., Jan. 5, 2016 /PRNewswire/ -- X2Engine Inc, a leader in Customer Management software, releases X2CRM v5.4 -an enterprise open source CRM application built for small business which includes new sales process and marketing workflow automation features, a new Android mobile application and improvements to the X2CRM cloud platform.
X2CRM gives small businesses the power, control and flexibility offered by more complex and expensive enterprise CRM applications in a compact, easy to use and cost effective package. Spanning marketing communications, lead management, website visitor tracking and visual workflow automation to full customer sales and service process management with the X2Process visual process tool, users have the ability to fully customize X2CRM to meet the specific needs of their customer management data requirements and application web service connectors. X2CRM gives customers a choice of deployment and control options with both multi-tenant cloud and private server download editions for customers who prefer to manage their own servers. X2CRM provides enterprise CRM power, control and scalability packaged and for the needs and budgets of growing small businesses.
X2CRM 5.4 Feature Highlights:
X2Touch Mobile Android App- Users can now take photos, create, search, view and edit customer records in a new compact Android mobile application.
Email Correspondence - X2CRM can now monitor users email inboxes and automatically attach customer emails to CRM records. Marketing workflows can then be triggered create automated responses and alerts.
Open Email Activity Triggers - In addition to tracking, alerting and logging when customer emails are opened, users can now add workflow automation triggers to automate responses, alerts or activate other actions withing X2Workflow. Emails sent from automated marketing workflows can now activate new workflows when emails are opened by prospects.
Process Module - Being able to create flexible sales & service process funnels has always been a core part of X2CRM. There are situations where process funnels are needed for non-financial uses. With X2CRM 5.4 users can now create process funnels for any type of activity requiring procedures are followed closely. Examples are government, educational and internal corporate workflow processes.
X2VPS Network Status Monitor - X2VPS Cloud CRM software as service is now powered by AmazonAWS offering superior enterprise scalability, redundancy and flexibility. X2VPS Network Status monitor is a new 24/7 transparent network status page for X2VPS customers.
X2CRM | X2Engine, Inc. of Santa Cruz, California, is a leading provider of enterprise Customer Relationship Management (CRM) software for small business. X2CRM was founded in 2011 by John Roberts an entrepreneur, twenty year enterprise CRM veteran & SugarCRM co-founder/CEO. X2CRM is one of the fastest growing new CRM companies founded in recent years with over 30,000 public and private deployments.
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