News from airline passenger experience association A wide array of domestic and global news stories; news topics include politics / government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages, as well.

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Jun 16, 2014, 09:14 ET

'Passenger Choice Awards' Survey Gives Passengers Direct Way to Talk to Airlines

Graduations, summer vacations, weddings – chances are good that you'll be boarding a plane in the next few weeks. Take control of your...

Dec 10, 2013, 14:14 ET

Tis the Season for Holiday Travel! Rate Your Trip with the Passenger Choice Awards

 New FAA rules on portable devices in the US, flashier inflight technology world-wide, a changing passenger experience … the airline...

Sep 10, 2013, 01:28 ET
Virgin America accepts the Best Overall Passenger Experience award September 9, 2013, at the APEX Awards Ceremony at the APEX/IFSA EXPO in Anaheim, California, USA.  (PRNewsFoto/Airline Passenger Experience Association (APEX))

Virgin America Takes Off With Highest Honors At Passenger Choice Awards

 The world's travelers have named Virgin America as winner of the Best Overall Passenger Experience award for the 2013 Passenger Choice...

Aug 13, 2013, 17:18 ET

Passenger Choice Awards Finalists Announced for 2013

The passengers have spoken! The 2012-2013 cycle of the Passenger Choice Awards officially ended in June, and the finalists have been named. The...

May 30, 2013, 09:38 ET

Survey Allows Passengers to Really Answer the Question 'How was your flight?'

 If only airlines could read their passengers' minds. They can come close with the Passenger Choice Awards! As the FAA contemplates rules...

Mar 20, 2013, 09:00 ET

Passengers Take Their Feedback Directly to Airlines with Passenger Choice Awards

 Chances are good that you'll be traveling sometime soon. And if so, chances are even better that you'll have an opinion...

Dec 26, 2012, 10:00 ET

Passenger Choice Awards Touts Reputation for Fair, Accurate Survey Responses

A consumer survey is only as strong as its methodology. The Passenger Choice Awards, which caters to airline passengers worldwide, stands out as a...

Sep 18, 2012, 10:00 ET

Airlines Take Home Passenger Choice Awards at APEX EXPO

 Air travel passengers from around the world voiced their opinions in recognition of airlines offering the best in passenger experience. The...

Aug 13, 2012, 10:00 ET

Passengers Make Their Top Airline Picks Known With Passenger Choice Awards

 A list of airline companies from around the globe have been selected as finalists for the Passenger Choice Awards, a yearlong survey asking...

May 07, 2012, 11:29 ET

Calling All Travelers: The Airline Industry Wants to Hear From You!

With summer fast approaching, airlines will be gearing up for children off from school, college graduates planning trips abroad, and vacationers...

Feb 17, 2012, 10:42 ET

Tell the Airline Industry What You Really Think, Passengers!

 Whether you fly weekly for business or occasionally for pleasure, chances are you have stepped off a plane with a story to share about your...

May 02, 2011, 08:00 ET

Airline Passenger Experience Association Launches 2011 Passenger Choice Awards Survey

The Airline Passenger Experience Association (APEX) is pleased to launch the second annual Passenger Choice Awards survey, once again giving...