News from ForeSee A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages.

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Feb 19, 2014, 10:00 ET ForeSee's cxReplay for Mobile Earns CUSTOMER Magazine's 'Product of the Year' Award

 ForeSee (www.ForeSee.com), the industry's leading customer experience measurement and predictive analytics solutions for brands and...


Jan 08, 2014, 10:00 ET ForeSee's Word-of-Mouth Index Honored With 2013 CEO World Award

 ForeSee (www.ForeSee.com), the global leader in technology-driven customer experience analytics, has earned a CEO World Award in...


Jan 07, 2014, 08:28 ET ForeSee Holiday Retail Report: Supermarket Chain Surpasses Apple Store; Amazon and L.L.Bean Lead in Customer Satisfaction

 ForeSee, the global leader in technology-driven customer experience analytics, today released the ForeSee Experience Index (FXI): 2013 U.S....


Dec 05, 2013, 09:00 ET Facebook Fails in Customer Satisfaction Along with McDonald's, MTV, Kia; Amazon Tops 100 Brands Across Seven Industries

 ForeSee, the global leader in technology-driven customer experience analytics, today released the first ForeSee Experience Index (FXI), a...


Nov 21, 2013, 09:00 ET ForeSee Builds Contact Center Client Roster in 2013

 ForeSee (www.ForeSee.com), the global leader in technology-driven customer experience analytics, announced today that 19 new companies have...


Nov 20, 2013, 10:59 ET ForeSee Wins Gold in Best in Biz Awards 2013 for Introduction of its Word of Mouth Index

 ForeSee (www.ForeSee.com), the global leader in technology-driven customer experience analytics, has been named a winner in the 2013 Best in...


Oct 31, 2013, 09:00 ET ForeSee Introduces New Multichannel Customer Experience Capabilities

 ForeSee today introduced the ForeSee® cx360 SM platform, a multichannel customer experience analytics platform providing cutting-edge...


Oct 29, 2013, 09:00 ET Research Reveals E-Government Outperforms Private Sector in Citizen Satisfaction amidst Increased Mobile Adoption

ForeSee, the global leader in technology-driven customer experience analytics, today released the 2013 third-quarter E-Government Satisfaction...


Oct 15, 2013, 10:55 ET Retail and Automotive Industries Record Best Word-of-Mouth Scores in Recent Research from ForeSee

ForeSee, the global leader in multichannel customer experience analytics, today released "The Word of Mouth Index: Top 100 Brand Edition," the...


Oct 11, 2013, 09:00 ET ForeSee's Word-of-Mouth Index Honored With Silver 2013 Golden Bridge Award

 ForeSee (www.ForeSee.com), the global leader in technology-driven customer experience analytics, today announced that it has earned a Silver...


Oct 03, 2013, 09:00 ET ForeSee Names Dave Scott Chief Marketing Officer

 ForeSee (www.ForeSee.com), the global leader in technology-driven customer experience analytics, today announced that Dave Scott has been...


Sep 26, 2013, 09:00 ET ForeSee's Mobile Business Builds Significant Momentum in 2013

 ForeSee (www.ForeSee.com), the global leader in technology-driven customer experience analytics, today announced that 60 new companies have...


Sep 16, 2013, 09:00 ET ForeSee CEO Larry Freed Introduces Enhanced Tool for Measuring Word-of-Mouth Recommendations in New Book - INNOVATING ANALYTICS

 In today's ultra-competitive business environment, accurately measuring both positive and negative word of mouth is a crucial element in...


Aug 06, 2013, 08:00 ET Consumers Prefer Mobile Devices Over PCs for Media and Entertainment, According to ForeSee

 Customers prefer consuming media and entertainment websites and apps via mobile devices over personal computers, according to new research...


Jul 30, 2013, 08:00 ET ACSI e-Government Satisfaction Stagnates, According to ForeSee

 Citizen satisfaction with government websites remains flat according to the American Customer Satisfaction Index (ACSI) e-Government...


Jul 23, 2013, 08:00 ET ACSI: Search Engines and Social Media Sink Satisfaction with E-Business to Lowest in a Decade

 Customer satisfaction with e-business tumbles to its lowest score since 2003 according to the American Customer Satisfaction Index (ACSI)...


Jul 16, 2013, 09:00 ET ForeSee Releases Word-of-Mouth Index (WoMI) Benchmark, Showcasing Customer Loyalty Scores for the Top 100 U.S. Brands

 ForeSee, the global leader in technology-driven customer experience analytics, today released the Word-of-Mouth Index(SM) (WoMI(SM)): Top 100...


Jun 13, 2013, 08:00 ET B2B Online Customer Satisfaction Lags Behind B2C, ForeSee Research Shows

 Today, ForeSee released its annual Business-to-Business (B2B) Benchmark that reports on customer satisfaction trends and allows B2B companies...


May 29, 2013, 08:00 ET Online and Mobile Customer Satisfaction Varies Within Financial Industry, ForeSee Research Shows

 Today, ForeSee released its Financial Services Benchmark, which reports on online and mobile customer satisfaction trends for various...


May 14, 2013, 09:00 ET ForeSee Launches SessionReplay for Mobile - Demonstrating how Consumers Engage on Mobile Sites and Apps to Help Companies Improve the Customer Experience

 ForeSee, the global leader in customer experience analytics, today announced the launch of SessionReplay for Mobile – helping...


May 13, 2013, 08:00 ET ProQuest Uses ForeSee Satisfaction Analytics to Measure Web Customer Experience

 ForeSee, the global leader in technology-driven customer experience analytics, today announced that ProQuest, an information firm central to...


May 07, 2013, 09:00 ET ForeSee Introduces the Next Generation of Net Promoter Score (NPS): The Word-of-Mouth Index (WoMI)

 ForeSee, the global leader in technology-driven customer experience analytics, today introduced the Word-of-Mouth Index(SM)(WoMI(SM)): The...


May 02, 2013, 08:00 ET Contact Center Customer Satisfaction Leads to Increased Recommendation and Likelihood to Purchase, ForeSee Research Shows

Today, ForeSee released its annual Contact Center Benchmark, which reports on customer satisfaction and allows companies to determine how their...


Apr 23, 2013, 08:00 ET Mobile Presents Opportunity for Government Agencies to Increase Satisfaction

Nearly one in three visitors to federal government websites are accessing those sites via a mobile phone or tablet, according to the American...


Apr 18, 2013, 08:00 ET ForeSee Research Shows Customer Satisfaction Increases Loyalty on Entertainment and News Sites

 ForeSee, the leader in technology-driven customer experience analytics, released a benchmark today that reports on customer...