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The International Customer Management Institute (ICMI), the authority on contact centers, announces its keynote lineup for ICMI Contact Center Expo...
The International Customer Management Institute (ICMI), will host eight interactive half-day workshops during its Contact Center Demo, taking place...
ICMI, the leading global provider of comprehensive resources for customer management professionals, today announces its 2016 San Diego Training...
The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, ...
ICMI, the leading global provider of comprehensive resources for customer management professionals, today announced additional offerings for its...
The International Customer Management Institute (ICMI) in partnership with LiveOps, a cloud contact center and customer service solutions provider,...
The International Customer Management Institute (ICMI) today announced the finalists of the 12th annual Global Contact Center Awards. Both winners...
International Customer Management Institute (ICMI) – the leading global provider of comprehensive resources for customer management professionals...
International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals...
The International Customer Management Institute (ICMI), a leading global provider of comprehensive resources for customer management professionals,...
The International Customer Management Institute (ICMI) (www.icmi.com) has released its 2010 research report, Self-Service and the Multichannel...
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