News from iqpc A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages.

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Aug 23, 2016, 07:30 ET Personalization vs Automation: The Battle for the Heart of the Contact Center

Customer service leaders continue to scratch their heads over how to deliver a great service to an increasingly demanding consumer base. This...


Aug 23, 2016, 07:30 ET Personalisierung vs. Automatisierung: Der Kampf um die Seele des Kontaktzentrums

Kundendienstleiter fragen sich nach wie vor, wie sie einem immer anspruchsvolleren Kundenstamm hervorragenden Service bieten können. Das ist...


Aug 23, 2016, 07:30 ET Personnalisation ou automatisation : la bataille pour le cœur des centres de contact

Les dirigeants du secteur du service à la clientèle continuent de se demander comment fournir un service d'excellente qualité...


Jul 20, 2016, 12:22 ET Quels sont les moteurs d'innovation, de croissance homogène et de valeur ajoutée en matière de PI en 2016?

IP Life Sciences Exchange a rédigé un rapport intitulé « Under the Microscope » (Examen à la loupe) qui aborde les...


Jul 20, 2016, 12:12 ET Was unterstüzt den Antrieb von rapider Innovation, nahtlosem Wachstum und IP-Wertsteigerung in 2016?

Der IP Life Sciences Exchange hat den Bericht "Unter dem Mikroskop" zusammengestellt, um die wichtigsten Fragen zu erforschen, die sich den...


Jul 20, 2016, 03:30 ET What's Helping Drive Rapid Innovation, Seamless Growth and Increased Value in IP in 2016

The IP Life Sciences Exchange put together the report "Under the Microscope" to explore the most pressing issues facing in-house counsel in the...


Jul 18, 2016, 10:55 ET PEX Network Launches the 3rd Annual Operational Excellence in Insurance Summit

The 3rd Annual Operational Excellence in Insurance Summit, taking place in Hartford October 17-19, 2016 has launched the full agenda. The event...


Jul 14, 2016, 10:16 ET The Customer Experience Battle Has Begun...Personalization vs Automation

The Customer Experience Exchange for Financial Services US has just released a brand new report: Personalization  vs Automation which details...


Jul 14, 2016, 03:42 ET Quelques astuces pour réussir en tant que directeur juridique en 2016-2017

La 15e édition spéciale du Corporate Counsel Exchange se tiendra en octobre prochain.  Pour marquer cette occasion, Exchange a...


Jul 14, 2016, 03:30 ET An Insight Into Becoming a General Counsel Business Leader in 2016/2017

This October marks the special 15th edition of the Corporate Counsel Exchange.  In celebration, the Exchange put together a collection of...


Jul 14, 2016, 00:31 ET Ein Einblick: Wie man im Jahr 2016/2017 eine General Counsel-Führungskraft wird

Dieser Oktober markiert die 15. Sonderausgabe des Corporate Counsel Exchange.  Zur Feier vereinte Exchange Weisheit und Einblick von...


Jul 08, 2016, 16:48 ET Luft- und Flugkörperabwehr: Die Top-Priorität für osteuropäische Sicherheit

Integrierte Luft- und Flugkörperabwehr Osteuropa (Offiziell unterstützt von der Rüstungsabteilung des...


Jul 07, 2016, 18:57 ET Défense aérienne et antimissile : La principale priorité pour la sécurité en Europe de l'Est

Conférence Air & Missile Defence Eastern Europe (Soutenue officiellement par le Département pour l'Armement du Ministère de la...


Jul 07, 2016, 05:50 ET Air & Missile Defence: the Top Priority for Eastern European Security

Integrated Air & Missile Defence Eastern Europe (Officially Supported by the Ministry of National Defense Armaments Department) 26 - 28 July...


Jun 30, 2016, 04:10 ET Aperçu de l'état général de la mobilité en entreprise pour 2016-2017

Dans un récent sondage effectué par Enterprise Mobility Exchange, plus de 300 spécialistes chevronnés en mobilité,...


Jun 30, 2016, 00:45 ET Ein Einblick in die weltweite Unternehmensmobilität 2016/2017

Die Enterprise Mobility Exchange befragte kürzlich über 300 leitende Fachkräfte, Lösungsanbieter und Analysten aus dem Bereich...


Jun 29, 2016, 06:59 ET An Insight into the Global State of Enterprise Mobility for 2016/2017

The Enterprise Mobility Exchange recently surveyed over 300 senior mobility practitioners, solutions providers, and analysts from America, Europe,...


Jun 24, 2016, 11:15 ET LV, AIG, Direct Line, Zurich und AXA Teil des Rednerpodiums auf dem ersten Claims Forum

Durchschnittlich 75 % jedes Dollar an Beitragseinnahmen von Versicherungsgesellschaften weltweit werden für Ansprüche und...


Jun 24, 2016, 08:00 ET LV, AIG, Direct Line, Zurich and AXA Join Speaker Panel for Inaugural Claims Forum

An average of 75% of every premium dollar earned by Insurance companies worldwide is being spent on claims and claims related expenses. Therefore...


Jun 24, 2016, 05:34 ET LV, AIG, Direct Line, Zurich et AXA au nombre des intervenants présents au premier forum consacré aux sinistres

En moyenne, 75 % de chaque dollar de prime versé aux compagnies d'assurance à travers le monde est redépensé pour faire...


May 04, 2016, 12:30 ET 17th Annual Call Center Week Announces Awards Finalists for Excellence in Contact Center Industry

The 17th Annual Call Center Week is proud to announce the Finalists for the prestigious Excellence Awards. The awards honor and recognize the most...


Mar 11, 2016, 11:00 ET 11th IT Financial Management Week Announces Speaker, Session and Solution Provider Line-Up

 IQPC's 11th IT Financial Management Week is returning to Chicago, April 25-27, as the most in-depth, expansive and dynamic event of its kind....


Feb 19, 2016, 14:10 ET Customer Care experts to keynote 17th Call Center Week

 We live in a world where customers are king and convenience is their queen. Customers have more channels and choices than ever before, which...


Sep 02, 2015, 11:57 ET Ms. Theresa Whelan at the Office of the Secretary of Defense to provide the Opening Keynote at the Special Operations Summit Little Creek

Special Operations Summit Little Creek is pleased to announce the keynote speaker Ms. Theresa Whelan, Principal Deputy Assistant Secretary Special...


Jun 17, 2015, 15:28 ET 16th Annual Call Center Week Commences, Award Winners Announced

 The 16th Annual Call Center Week kicked off its main conference June 17 at The Mirage in Las Vegas. The customer care industry's #1 conference...