News from medallia A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages.

Latest

09:00 ET Feedback Loop: MassMutual Selects Medallia to Implement Real-time Customer Engagement Program for Retirement Plans

 How do you improve award-winning customer service and industry-leading client retention rates for retirement plans? If you're Massachusetts...


Aug 04, 2016, 08:59 ET Medallia Appoints Head of Customer Success

 Medallia (www.medallia.com), the global Customer Experience Management (CEM) leader, has appointed Bryan Busse as Vice President of Customer...


Jun 28, 2016, 08:00 ET Medallia Appoints Chief Information Officer

 Medallia (www.medallia.com), the global Customer Experience Management (CEM) leader, has appointed Ashwin Ballal as the company's first Chief...


May 05, 2016, 08:00 ET Medallia Launches Alliance Program to Meet Growing Demand for Customer Experience Management Software

 Medallia, the global SaaS leader in Customer Experience Management (CEM), today announced the Medallia Alliance Program, an exclusive program...


Mar 15, 2016, 08:03 ET New Medallia Text Analytics Engine Delivers Real-Time Actionable Insight Without Bias or Blind Spots

 Medallia, the global Customer Experience Management (CEM) leader, today announced patent-pending machine learning Text Analytics technology...


Feb 10, 2016, 11:00 ET Medallia Gains Enhanced Visibility into Sales Pipeline and Forecasting with Clari

 Clari, the leading end-to-end sales analytics and forecasting solution provider, today announced that Medallia, the global leader in SaaS...


Dec 15, 2015, 08:03 ET Medallia Lifts Vail Resorts to Higher Elevation in Customer Experience

Medallia, the global Customer Experience Management (CEM) leader, today announced that premier mountain resort company Vail Resorts has implemented...


Dec 15, 2015, 08:03 ET Medallia Lifts Vail Resorts to Higher Elevation in Customer Experience

Medallia, the global Customer Experience Management (CEM) leader, today announced that premier mountain resort company Vail Resorts has implemented...


Dec 09, 2015, 08:03 ET Medallia Announces Partnership with kate spade new york

 Medallia, the global Customer Experience Management (CEM) leader, today announced that kate spade new york has implemented Medallia to enhance...


Dec 09, 2015, 08:03 ET Medallia Announces Partnership with kate spade new york

 Medallia, the global Customer Experience Management (CEM) leader, today announced that kate spade new york has implemented Medallia to enhance...


Nov 05, 2015, 08:02 ET 'Experience Factors' Have Biggest Impact on Millennials' Banking Choices, New Study Finds

 The Medallia Institute finds that overall customer experience has the single greatest influence on how consumers decide where to bank. Of...


Sep 30, 2015, 08:02 ET Delta Air Lines Adopts Medallia to Measure Billions in Customer Experience Investments

Medallia, the global Customer Experience Management (CEM) leader, today announced that Delta Air Lines, which has been named the best airline by...


May 27, 2015, 05:02 ET Medallia Software Helps SAP to Gain Deeper Insights from Customers to Drive Improvements, Deliver Great Customer Experience

 Medallia (www.medallia.com), the global Customer Experience Management (CEM) leader, today announced that SAP SE (NYSE: SAP) (www.sap.com), a...


May 07, 2015, 08:02 ET Medallia and Deloitte Launch Strategic Alliance to Provide Full Service Solution for Customer Experience Transformations

 Medallia (www.medallia.com), the global leader in customer experience management (CEM), today announced a strategic alliance with...


Apr 14, 2015, 08:03 ET Medallia Partners with Loyalty Expert Fred Reichheld, Acquires Rights to Reichheld's HuddleUp Platform

Medallia, the global Customer Experience Management leader, today announced a partnership with Fred Reichheld, the creator of the Net Promoter...


Aug 18, 2014, 08:30 ET Medallia Receives $50M in New Funding to Meet Growing Market Demand for Software that Makes Companies More Customer Centric

Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, today announced an investment of $50M...


May 08, 2014, 08:30 ET Medallia Signs Agreement With Verizon to Provide Customer Experience Management Software Solution Operating Across All Channels

 Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, announced today it has signed an...


Apr 30, 2014, 08:30 ET Tommy Bahama Chooses Medallia to Expand Guest Experience Management Program

Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, today announced that lifestyle brand...


Apr 09, 2014, 16:00 ET Medallia Extends Global Reach to Asia-Pacific with Local Australia Presence

Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, has opened new offices in Sydney and...


Apr 03, 2014, 13:14 ET Experience 2014: Customer Experience Leadership Conference to be Held May 14-16 Announces an Exciting Speaker Roster

 Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, has unveiled its roster of...


Feb 19, 2014, 08:30 ET Medallia Adds Industry Veteran Frank Slootman to Board of Directors

 Medallia® (http://www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, today announced the...


Feb 18, 2014, 13:19 ET Medallia Announces Experience 2014, Annual CEM Leadership Conference, May 14 to 16

What: Experience 2014 is the Customer Experience Management leadership conference by Medallia® (http://www.medallia.com), the global leader...


Jan 22, 2014, 08:31 ET Medallia and GE Healthcare to Hold Webinar on Best Practices for Operating a Customer Experience Management Program

What: "GE Healthcare's Experience: Operational NPS at Global Scale" Capturing and acting on customer feedback is a critical...


Jan 14, 2014, 08:31 ET Medallia Appoints New Chief Financial Officer, Capping Year of Significant Growth

Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, continues to build momentum after a...


Dec 10, 2013, 13:20 ET Medallia Customer Intuit Wins Customer Experience Excellence Award

Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, congratulates its customer, Intuit's...