News from Medallia A wide array of domestic and global news stories; news topics include politics / government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages, as well.

Dec 15, 2015, 08:03 ET
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Medallia Lifts Vail Resorts to Higher Elevation in Customer Experience

Medallia, the global Customer Experience Management (CEM) leader, today announced that premier mountain resort company Vail Resorts has implemented...

Dec 09, 2015, 08:03 ET
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Medallia Announces Partnership with kate spade new york

 Medallia, the global Customer Experience Management (CEM) leader, today announced that kate spade new york has implemented Medallia to enhance...

Nov 05, 2015, 08:02 ET
Experience Factors Influencing Where to Open a Checking Account

'Experience Factors' Have Biggest Impact on Millennials' Banking Choices, New Study Finds

 The Medallia Institute finds that overall customer experience has the single greatest influence on how consumers decide where to bank. Of...

Oct 12, 2015, 08:02 ET

Medallia Ask Now Delivers Rapid-Fire A/B Testing to Accelerate Pace of Innovation

Medallia, a leading provider of Customer Experience Management (CEM) software, today announced Medallia Ask Now, an industry-first capability that...

Sep 30, 2015, 08:02 ET
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Delta Air Lines Adopts Medallia to Measure Billions in Customer Experience Investments

Medallia, the global Customer Experience Management (CEM) leader, today announced that Delta Air Lines, which has been named the best airline by...

Jul 21, 2015, 07:30 ET
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Medallia Raises $150 Million in Equity Financing to Continue Rapid Growth

 Medallia®, a leading SaaS provider of Customer Experience Management (CEM) solutions, today announced that it has raised $150 million in...

May 27, 2015, 05:02 ET
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Medallia Software Helps SAP to Gain Deeper Insights from Customers to Drive Improvements, Deliver Great Customer Experience

 Medallia (www.medallia.com), the global Customer Experience Management (CEM) leader, today announced that SAP SE (NYSE: SAP) (www.sap.com), a...

May 07, 2015, 08:02 ET
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Medallia and Deloitte Launch Strategic Alliance to Provide Full Service Solution for Customer Experience Transformations

 Medallia (www.medallia.com), the global leader in customer experience management (CEM), today announced a strategic alliance with...

Apr 14, 2015, 08:03 ET
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Medallia Partners with Loyalty Expert Fred Reichheld, Acquires Rights to Reichheld's HuddleUp Platform

Medallia, the global Customer Experience Management leader, today announced a partnership with Fred Reichheld, the creator of the Net Promoter...

Jan 21, 2015, 08:30 ET
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Medallia Releases Next-Generation Module to Help Companies Systematically Eliminate Recurring Customer Issues

 Medallia® (www.medallia.com), the global Customer Experience Management (CEM) leader, today announced the release of Medallia Resolve, an...

Dec 12, 2014, 12:30 ET
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McKinsey Experts Join Medallia Webinar to Share Strategies for Managing the Entire Customer Experience

What: Medallia® (www.medallia.com), the global Customer Experience Management leader, is hosting a webinar discussion with experts...

Nov 17, 2014, 13:15 ET
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Medallia Named to Deloitte's 2014 Technology Fast 500 List of Fastest Growing Companies in North America

 Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, today announced it ranked 358 on...

Sep 25, 2014, 14:22 ET
Medallia Hospitality Social Media Benchmark 2014 Q2:  A new hospitality benchmark report by Medallia, a leader in customer experience management solutions, uses ratings from top travel review sites to rank famous US hotel brands across six different price tiers. (PRNewsFoto/Medallia)

Park Hyatt, Omni, Outrigger Top List of America's Best-Performing Hotels, Medallia Report Finds

 Park Hyatt, Omni and Outrigger are the American hotels currently providing the best guest experiences, according to a report released today by...

Sep 03, 2014, 08:30 ET
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Medallia eBook Reveals the Revenue Impact of Customer Experience Improvements

What: 3 Ways To Increase Revenue with Customer Experience, a brand-new eBook by Medallia (www.medallia.com) – the global leader in SaaS...

Aug 18, 2014, 08:30 ET
Medallia company logo. (PRNewsFoto/Medallia)

Medallia Receives $50M in New Funding to Meet Growing Market Demand for Software that Makes Companies More Customer Centric

Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, today announced an investment of $50M...

Jul 30, 2014, 08:30 ET
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Medallia and 7-Eleven Execs to Speak on Customer Experience at GrowthBeat 2014 Conference in San Francisco on August 6

What: Join 7-Eleven's Digital Innovation leader, Mike Debnar, and Medallia's chief customer officer, Ken Fine, in an exciting fireside chat on how...

Jul 24, 2014, 08:30 ET
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Medallia Appoints Dorian Stone as Vice President of Customer Experience Strategy

 Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, announced the appointment of...

Jul 17, 2014, 08:30 ET

Medallia Launches Medallia for Salesforce on the Salesforce1 AppExchange, the World's Leading Business Apps Marketplace

Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, has launched the Medallia for...

May 15, 2014, 08:30 ET
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Medallia Native Text Analytics Solution Now Available in 39 Languages

 Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, is adding expansive new native...

May 15, 2014, 08:30 ET
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Medallia Announces Industry's First Customer Experience Program Health Check Module

 Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, today launched Medallia Health...