News from Serco A wide array of domestic and global news stories; news topics include politics / government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages, as well.

Jul 08, 2014, 09:22 ET
Serco Inc. logo (PRNewsFoto/Serco Inc.)

Serco Awarded Position on Highly Anticipated OASIS Contract

 Serco Inc., a provider of professional, technology, and management services, announced the Company has been awarded a position on the U.S....

Jul 07, 2014, 10:46 ET
Serco Inc. logo (PRNewsFoto/Serco Inc.)

Serco Awarded New $25 Million Contract to Provide Parking Enforcement and Traffic Control Operations

 Serco Inc., a provider of professional, technology, and management services, announced the award of a new contract to provide parking...

Jun 10, 2014, 10:53 ET
Serco Inc. logo (PRNewsFoto/Serco Inc.)

Serco Awarded $17 Million U.S. Navy Aircraft Carrier Installation Contract

Serco Inc., a provider of professional, technology, and management services, was awarded a task order under the Sea Enterprise II contract vehicle...

Apr 14, 2014, 08:00 ET

Serco Awarded Potential $46 Million Position on Space and Naval Warfare Systems Center Pacific U.S. Navy Electronic Surveillance Systems Contract

 Serco Inc., a provider of professional, technology, and management services, was awarded an indefinite-delivery/indefinite-quantity,...

Mar 28, 2014, 09:53 ET
New Ember Serco White Paper.  (PRNewsFoto/Serco)

Outsourcing is Being Transformed by the Digital Revolution

 New relationships and new commercial models are essential says Serco and Ember's latest though leadership whitepaper. Just as the digital...

Mar 11, 2014, 08:00 ET

Being 'Easy to Do Business With' is the Default Measure of Customer Satisfaction, say Serco & VoiceSage

VoiceSage, the company that enables automated real-time customer conversations, has revealed the extent of consumer impatience and intolerance when...

Mar 10, 2014, 16:43 ET
Serco Ranked as Leader in Multi-Channel BPO Engagement.  (PRNewsFoto/Serco)

Influential Report Identifies Serco as a Leader in the Overall Market Segment for Multi-Channel Customer Management Services

NelsonHall, one of the most influential research and advisory firms for the global Business Process Outsourcing (BPO) and IT outsourcing industry...

Mar 10, 2014, 15:13 ET

Serco's BPO Business Opens a New Delivery Center & Customer Experience Innovation Center in the U.S.

Serco, the international service company, today announced that we have been selected by SIRVA, one of the world's leading logistics and relocation...

Mar 05, 2014, 11:44 ET

Serco Appoints Al Pisani as Senior Vice President of Corporate Development

 Serco Inc., a provider of professional, technology, and management services to the Federal, state and local governments and the commercial...

Feb 28, 2014, 09:43 ET

Serco Awarded $13 Million Marine Training Systems Support Contract

 Serco Inc., a provider of professional, technology, and management services, announced the award of a new contract to provide training support...

Feb 26, 2014, 18:34 ET

Good Customer Service is an Attitude Not a Process

A new white paper published by Serco examines the benefits of transforming contact center culture and the potential this has to impact the bottom...

Jan 09, 2014, 13:00 ET

Serco Awarded Multi-Million Dollar Support Services Contract with the Canadian Department of National Defence

 Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded a...

Nov 26, 2013, 09:58 ET

Serco Awarded $35 Million Fleet Management and Maintenance Services Contract

 Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded a new contract...

Nov 12, 2013, 15:24 ET

Serco Positioned as 'Leader' in Customer Contact Center Outsourcing Report from Everest Group

Serco, the international service company, announced today that its Customer Contact Center Outsourcing (CCO) business has been positioned as a...

Oct 22, 2013, 08:18 ET

Serco Awarded Position on EAGLE II ID/IQ Contract Supporting DHS

 Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded one of the...

Oct 16, 2013, 15:30 ET

Serco Americas Announces New Roles in Senior Leadership

 Serco Inc., a provider of professional, technology, and management services, announced today new roles in its senior leadership.  Ed...

Oct 15, 2013, 16:28 ET

Serco Signs New BPO Contract with a Large US Financial Conglomerate

Serco, the international services company, has signed a new BPO contract with a large US financial conglomerate to provide HR outsourcing services...

Oct 07, 2013, 09:28 ET

Serco Awarded Position on $4.1 Billion U.S. Army Communications Multiple Award IDIQ Contract

Serco Inc., a provider of professional, technology, and management services, announced today the award of a new multiple award...

Jul 12, 2013, 09:22 ET

Serco Receives James S. Cogswell Award for Outstanding Industrial Security Excellence

Serco Inc., a provider of professional, technology, and management services to the Federal government, announced today that the Company has...

Jun 28, 2013, 09:09 ET

Plenary Group and Serco Reach Financial Close on Driver Examination Services Contract

 Plenary Group and Serco Inc., working as a consortium, announced today that they have been awarded the 10 year contract to provide Driver...

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