Searching for your content...
In-Language News
Contact Us
888-776-0942 from 8 AM - 10 PM ET
Temkin Group released a new research report "Net Promoter Score Benchmark Study, 2018" based on a study of 10,000 U.S. consumers. Net Promoter Score...
Across all industries and sectors, organizations are findings ways to improve customer experience in a sustainable manner. Temkin Group's Customer...
Companies often use a metric called Net Promoter® Score (NPS®) as a measure of loyalty, as it calculates the likelihood that customers will recommend ...
Temkin Group announces the publication of the 2018 Temkin Emotion Ratings, the eighth year that the company has published the industry's most...
Temkin Group announces the publication of the 2018 Temkin Effort Ratings, the eighth year that the company has published the industry's most...
Temkin Group announces the release of the 2018 Temkin Trust Ratings (TTR). Based on a study of 10,000 U.S consumers, the ratings benchmarks the level ...
Temkin Group—a leading customer experience research, consulting, and training company—has issued a report examining consumers' experience with pro...
Every organization makes mistakes, so an important area of loyalty is the willingness of customers to forgive them. That's why Temkin Group—a leading ...
Temkin Group, a leading customer experience research, consulting, and training firm, announces the results from its seventh annual Temkin Well-Being...
Toyota and Honda deliver the best customer experience across auto dealers, according to the 2018 Temkin Experience Ratings, an annual customer...
Amazon and HP deliver the best customer experience in the computer and tablet industry, according to the 2018 Temkin Experience Ratings, an annual...
Subway and Popeye's Louisiana Kitchen deliver the best customer experience in the fast food industry, according to the 2018 Temkin Experience...
Wegmans, H-E-B, and Publix deliver the best customer experience in the supermarket industry, according to the 2018 Temkin Experience Ratings, an...
Georgia Power and Florida Power & Light deliver the best customer experience in the utilities industry, according to the 2018 Temkin Experience...
Temkin Group, a leading customer experience research, consulting, and training firm, announces the winners of its sixth annual Customer Experience...
USAA and Discover deliver the best customer experience in the credit card industry, according to the 2018 Temkin Experience Ratings, an annual...
Citizens Bank and credit unions deliver the best customer experience in the banking industry, according to the 2018 Temkin Experience Ratings, an...
USAA delivers the best customer experience in the insurance industry, according to the 2018 Temkin Experience Ratings, an annual customer experience...
TriCare delivers the best customer experience in the health plan industry, according to the 2018 Temkin Experience Ratings, an annual customer...
Southwest Airlines delivers the best customer experience in the airline industry, according to the 2018 Temkin Experience Ratings, an annual customer ...
Holiday Inn Express and Marriott deliver the best customer experience in the hotel industry, according to the 2018 Temkin Experience Ratings, an...
Temkin Group, a leading customer experience research, consulting, and training firm, announces that it is accepting nominations for its sixth annual...
Temkin Group, a visionary customer experience research, advisory, and training firm, announces that its CX Institute has successfully completed beta...
Temkin Group, a leading customer experience research, advisory, and training firm, announces the publication of its annual list of customer...
Temkin Group, a leading market research, consulting, and training firm that helps organizations accelerate customer experience transformation,...
Join PR Newswire for Journalists to access all of the free services designated to make your job easier.
In need of subject matter experts for your story? Submit a free ProfNet request and find the sources you need.