IT Outsourcing Platform Ziptask Releases Video-Chat-First Approach

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Oct 24, 2014, 03:03 ET

ANAHEIM, Calif., Oct. 24, 2014 /PRNewswire/ -- Ziptask, a provider of information technology focused outsourcing services, today announced that they have pivoted their platform to be video-chat-first, offering an "instant" engagement between the customer and a technology professional who can jumpstart their project. Ziptask, a challenger to the industry leader oDesk/Elance, has created an "instant" experience which is altogether different than anything in the marketplace today.

Ziptask's real-time instant video chat with customers is a first to the IT Outsourcing Industry.

Co-founders Shawn Livermore and Jeff Sherwood, speak to the importance of this recent re-launch. "It's actually quite simple," Livermore says, "We needed to give customers what they really wanted, and what they didn't know that they could have… a 'Right Now' Experience". The instant video chat is indeed a substantial change. Customers can click one button, without signing up, and then see in front of them a person's face, filling up the browser, as an immersive video chat. This person is a technology expert in the cloud, certified by Ziptask, who is ready to engage on their project. This immediate experience, Livermore claims, "makes all the difference in the world when you're dealing with customers who want to get started on their project as soon as possible, and aren't willing to wait a few days or even a few hours." Ziptask's managed outsourcing video chat service is launching as a 24/7 available platform today.

Ziptask provides immediate, managed, outsourcing services through freelance professionals on information technology projects. They specialize in website development, graphic design, mobile app development, content, social media, and all types of software development projects. Ziptask completed the TechStars incubator in 2013, has forged a name for themselves in the IT Outsourcing industry, and has seen significant traction over the last 10 months. They have been featured in TechCrunch, Forbes, TheNextWeb, and Pando Daily. Ziptask is raising a round of funding, led by Paige Craig, #14 on the list of top 20 angel investors in the world.

Ziptask's new instant video chat experience is live now at www.ziptask.com

Contact:
Shawn Livermore, CEO
951-323-4014
[email protected]
www.ziptask.com

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SOURCE Ziptask