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Feb 17, 2026, 11:00 ET Sagepath Reply Named Optimizely's 2025 North America Solution Partner of the Year
the full potential of digital customer experience (CX) and personalization. Our partnership with Optimizely is about more than just technology; it's about engineering growth," said Victoria Greendyke, Partner at Sagepath Reply. "By combining our CX competencies, deep technical rigor and advanced
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Feb 17, 2026, 09:37 ET Molex Launches Impress Co-Packaged Copper Solutions, Scaling Near-ASIC Connectivity Innovations to Meet Next-Generation Data Rate Demands
224G product portfolio, including Mirror Mezz™ Enhanced, Inception™ and CX2 Dual Speed, to meet explosive growth in high-speed data transmissions caused by the rise in hyperscale data centers, generative AI, Large Language Models
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Feb 17, 2026, 09:00 ET VXI Takes Home Multiple Stevie® Awards in 2026 Stevie Awards for Sales & Customer Service
Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world's most respect brands.VXI is backed by private equity investor Bain Capital and is one
More news about: VXI Global Solutions, Inc
Feb 17, 2026, 09:00 ET Ramco Systems Introduces Chia, an Enterprise-Grade Conversational AI Agent for Better Customer Experience
while operating within defined goals, compliance policies, and guardrails.At the heart of Chia is a no-code AI Agent Foundry that enables CX teams to design, configure, and deploy AI Agents using plain English instructions, without waiting for engineering cycles.With Natural Language
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Feb 17, 2026, 08:00 ET For 99% of Companies, Omnichannel Is Strategically Important, But Only 43% Have Moved Beyond Email and SMS, New MMDSmart MessageWhiz Report Finds
MMDSmart, is a performance-driven omnichannel messaging platform that helps marketing, CX, operations, and growth teams turn conversations into measurable outcomes. With smart routing and flexible integrations, brands worldwide deliver timely,
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Feb 17, 2026, 08:00 ET For 99% of Companies, Omnichannel Is Strategically Important, But Only 43% Have Moved Beyond Email and SMS, New MMDSmart MessageWhiz Report Finds
MMDSmart, is a performance-driven omnichannel messaging platform that helps marketing, CX, operations, and growth teams turn conversations into measurable outcomes. With smart routing and flexible integrations, brands worldwide deliver timely,
More news about: MMDSmart
Feb 17, 2026, 08:00 ET Für 99 % der Unternehmen ist Omnichannel strategisch wichtig, aber nur 43 % haben sich über E-Mail und SMS hinaus weiterentwickelt, wie ein neuer Bericht von MMDSmart MessageWhiz feststellt
MMDSmart, ist eine leistungsorientierte Omnichannel-Messaging-Plattform, die Marketing-, CX-, Betriebs- und Wachstumsteams dabei hilft, Gespräche in messbare Ergebnisse umzuwandeln. Mit intelligenter Weiterleitung und flexiblen Integrationen
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Feb 13, 2026, 08:00 ET The City of Atlanta Modernizes Constituent Services and Unlocks AI-Driven Innovation with Oracle
operations processes and helps organizations enhance resilience and quickly adapt to market changes.Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that helps organizations manage marketing, sales, and service processes to win business, build stronger
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Feb 12, 2026, 09:00 ET SuccessKPI Drives 50% Global Growth in CCaaS with Invisible AI WEM Platform, New Investments in Marketing and Finance
driven primarily from large enterprises and government agencies that have complex operations requiring a strong focus on optimizing customer experience (CX) and using AI to drive automation.Recognizing the opportunity to scale operations and capture high-growth, high-margin market segments increasingly
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Feb 11, 2026, 16:19 ET Daymond John to Open HIMSS26 Emerge Experience, Setting the Stage for Healthcare Innovation, Connections and Investment
major health systems and payer organizations."Emerge is where momentum is created," said Blair Dawson, Vice President, Growth Programs & CX, Informa. "Daymond John's perspective as an entrepreneur and investor makes him the perfect voice to open this experience, energize the room, and frame
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Feb 11, 2026, 15:36 ET Customer Experience Strategies Stall Without Unified Data and Decision Intelligence, Finds Info-Tech Research Group
and integration gaps as primary barriers to sustained CX improvement. The firm's recently published blueprint, Optimize Your CX Strategy, provides a structured framework to help organizations unify data, technology, and customer insights and improve CX execution across the enterprise.ARLINGTON,
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Feb 11, 2026, 11:10 ET Customer Experience (CX) Administration Software Market Fueled by Digital CX Transformation, and AI Integration: - Market Research Intellect
ticketing and feedback collection, modern CX administration solutions now manage end-to-end customer journeys across digital and physical touchpoints. Organizations increasingly recognize CX as a competitive differentiator rather than a support function. As a result, CX platforms are being integrated with
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Feb 11, 2026, 08:33 ET Persistent im Brand Finance IT Services 25 Report für 2026 als weltweit am schnellsten wachsende IT-Dienstleistungsmarke ausgezeichnet
seiner Kunden. Persistent bietet eine umfassende Dienstleistungspalette, darunter Softwareentwicklung, Produktentwicklung, Daten und Analysen, CX-Transformation, Cloud Computing sowie intelligente Automatisierung. Das Unternehmen ist Teil des MSCI India Index und in wichtigen Indizes der National Stock
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Feb 11, 2026, 06:45 ET New TELUS Digital Poll and Research Paper Find that AI Accuracy Rarely Improves When Questioned
TELUS Digital, the global technology division of TELUS Corporation (TSX: T) (NYSE: TU) specializing in digital customer experiences (CX) and future-focused digital transformations, today released new user poll results showing that asking AI assistants like ChatGPT or Claude follow-up
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Feb 11, 2026, 06:45 ET New TELUS Digital Poll and Research Paper Find that AI Accuracy Rarely Improves When Questioned
TELUS Digital, the global technology division of TELUS Corporation (TSX: T) (NYSE: TU) specializing in digital customer experiences (CX) and future-focused digital transformations, today released new user poll results showing that asking AI assistants like ChatGPT or Claude follow-up
More news about: TELUS Digital
Feb 10, 2026, 10:56 ET Google Fiber & KMS Lighthouse Win Bronze Stevie® Award for Best Use of Technology in Customer Service
Through advanced AI, automation, and analytics, KMS Lighthouse helps organizations empower agents, improve operational efficiency, and drive measurable CX transformation.About GFiber:GFiber delivers fast, reliable, fairly-priced and open fiber internet service, prioritizing customer
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Feb 10, 2026, 03:01 ET Oracle Helps Organizations Enhance Process Manufacturing
operations processes and helps organizations enhance resilience and quickly adapt to market changes.Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that helps organizations manage marketing, sales, and service processes to win business, build stronger
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Feb 10, 2026, 03:01 ET Oracle AI Agents Help Supply Chain Leaders Boost Efficiency and Strengthen Resiliency
operations processes and helps organizations enhance resilience and quickly adapt to market changes.Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that helps organizations manage marketing, sales, and service processes to win business, build stronger
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Feb 10, 2026, 03:00 ET Oracle AI Agents Help Marketing, Sales, and Service Leaders Enhance Customer Experiences
Oracle Fusion Cloud Applications to help organizations deliver intelligent customer experiences (CX) at scale. Built using
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Feb 09, 2026, 15:39 ET Absolute Total Care receives 2025 Press Ganey Human Experience Pinnacle of Excellence Award®
stakeholders. Press Ganey powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare,
More news about: Centene Corporation
Feb 09, 2026, 11:00 ET GOFO Completes Acquisition of CIRRO E-Commerce, Combining U.S. Market Expertise with Nationwide Delivery Infrastructure
"CIRRO E-Commerce's commercial, customer experience (CX), and product and technology capabilities are highly complementary to GOFO's network strength," said Ron Jansen, Chief Commercial
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Feb 09, 2026, 09:01 ET Digital Efficiency Consulting Group (DECG) Officially Launches
inside workflows and help teams turn them into reliable, repeatable wins."DECG's advisory work centers on three core areas:CX and workflows (reducing handoffs, approvals, and status-chasing)Operations and process analysis (manufacturing, distribution, and cross-team
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Feb 09, 2026, 06:22 ET Persistent Recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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Feb 09, 2026, 06:15 ET Persistent Recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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Feb 06, 2026, 08:00 ET Anchin named by ClearlyRated a Best of Accounting® Award Winner for Fourth Consecutive Year
ClearlyRated is the leading CX platform designed specifically for professional services firms. We help firms leverage the Net Promoter® Score survey methodology to gain deep insights,
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