Search Results
Jun 27, 2026, 15:19 ET Persistent and Nagarro sign Business Combination Agreement to form the Persistent - Nagarro Group, a global leader in AI-led digital engineering
engineering leadership, North American scale and partnership depth with Nagarro's European business, complementary verticals, AI expertise, and ERP and CX delivery, to create a ~USD 2.9 billion AI-led engineering powerhouse with 46,000+ employees across 40+ countriesOffer is subject to a minimum
More news about: Persistent Systems
Jun 26, 2026, 21:08 ET Persistent and Nagarro sign Business Combination Agreement to form the Persistent - Nagarro Group, a global leader in AI-led digital engineering
engineering leadership, North American scale and partnership depth with Nagarro's European business, complementary verticals, AI expertise, and ERP and CX delivery, to create a ~USD 2.9 billion AI-led engineering powerhouse with 46,000+ employees across 40+ countriesOffer is subject to a minimum
More news about: Persistent Systems
Jun 26, 2026, 09:00 ET Paramount Skydance Corporation Announces Extension of Expiration Dates of Previously Announced Exchange Offers and Tender Offers
25470D X57 CX5US25470DC$247,860,000
More news about: Paramount Skydance Corporation
Jun 25, 2026, 04:15 ET Sungrow Showcases All-Star Renewable Energy Solutions at Intersolar Europe 2026
C&I Inverter SG125CX-P3 Designed to meet the evolving demands of commercial and industrial PV projects, the SG125CX-P3 combines high energy yield, advanced system-level protection, and intelligent O&M capabilities in this powerful solution. The SG125CX-P3 achieves 98.5% efficiency,
More news about: Sungrow
Jun 24, 2026, 23:27 ET Sungrow Unveils PowerStack 255CS Series for C&l: Stable, Seamless, Sustainable
Architectures for Different Customer Needs-DC-Coupled: Native All-in-One Seamless BackupThe DC-coupled solution combines the SH125CX hybrid inverter with the ST245CS-S energy storage system. Solar, battery storage, and diesel generation operate as one integrated energy system, enabling
More news about: Sungrow Power
Jun 24, 2026, 09:00 ET Coval Raises $28 Million Series A to Define Safety and Reliability for Autonomous Voice Agents
observability are a top priority for us at Zoom as voice AI moves into customer-facing production environments," said Ram Rajagopalan, Head of Product – CX AI at
More news about: Coval
Jun 24, 2026, 04:46 ET Sungrow Launches SG125CX-P3 to Redefine Safety and Performance in C&I Solar
SG125CX-P3 significantly improves O&M efficiency for commercial solar systems. Its module-level insulation fault localization reduces inspection and maintenance time by up to 95%, enabling operators to quickly pinpoint and resolve faults.Beyond insulation positioning, the SG125CX-P3 further
More news about: Sungrow
Jun 24, 2026, 02:38 ET Movate and MelodyArc Announce Applied AI Partnership to Transform CX Operations with AI-Powered Workflow Orchestration
almost 30 years of operational excellence delivering CX services across industries and geographies, and as an Applied AI partner, supports clients with an AI-first delivery framework and global network that drives efficiency, reduces costs and scales CX operations without compromising on quality or compliance.MelodyArc's
More news about: Movate
Jun 23, 2026, 11:03 ET David Faye named a 2026 Vistage Lifetime Achievement Award Finalist
integrations, and ongoing management for mid-market to enterprise organizations. A ten-time Inc. 5000 award winner, Faye is a trusted advisor in CRM, CX, and AI, recognized by customers and partners alike for its expertise.Faye goes beyond solving technology challenges, focusing on unlocking the
More news about: Faye
Jun 23, 2026, 09:30 ET New Emplifi Research: 86% of Consumers More Likely to Purchase From Brands That Respond Quickly on Social Media
Autonomous CX platform, today released
More news about: Emplifi Inc
Jun 23, 2026, 07:05 ET transcosmos opens a new operations center, CX Square Magok, in South Korea
TOKYO, June 23, 2026 /PRNewswire/ -- transcosmos today announced the opening of a new operations center, CX Square Magok (Magok Center), in Seoul, South Korea. With approximately 400 workstations, the center primarily provides contact center services.
More news about: transcosmos inc.
Jun 22, 2026, 16:30 ET IR announces Iris for Card Payments: AI-powered observability that sees transactions end-to-end
our market-leading observability solutions are powered by Prognosis – the real-time intelligence platform built for multi-vendor infrastructure, UC&CX and payments environments. To find out more, visit www.ir.com.
More news about: Integrated Research (IR)
Jun 22, 2026, 09:02 ET LUDWIG+ Names Kevin Pease as Chief Creative Officer
strategy, brand identity systems, campaign platforms, creative, marketing strategy, performance media planning and buying, technology, digital, social, CX, website development, and content production for B2B and B2C clients. Learn more at
More news about: LUDWIG+
Jun 22, 2026, 09:00 ET Capacity Partners with Etech Global Services to Bring AI-Powered Post-Call Analytics and Professional Services to Enterprise Contact Centers
analysis through agent performance management.About CapacityFounded in 2017, Capacity is a unified, AI-native agentic support and CX automation platform that streamlines every customer and internal interaction through intelligent automation. More than 20,000 organizations across industries
More news about: Capacity
Jun 22, 2026, 08:57 ET Parloa Study: 1 in 3 Americans Would Rather Switch Brands Than Be Put on Hold
Parloa, an agentic platform developer and global customer experience (CX) leader, today released findings from the first annual
More news about: Parloa
Jun 22, 2026, 06:45 ET TELUS Digital and ElevenLabs Partner to Scale Voice AI Alongside Frontline Customer Care Teams
TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, today announced a partnership with
More news about: TELUS Digital
Jun 22, 2026, 06:45 ET TELUS Digital and ElevenLabs Partner to Scale Voice AI Alongside Frontline Customer Care Teams
TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, today announced a partnership with
More news about: TELUS Digital
Jun 19, 2026, 17:16 ET itel is Living Proof of the Caribbean's Competitiveness in Global Outsourcing
homegrown customer experience (CX) provider, is celebrating its 14th anniversary – a feat that few Jamaican-born CX companies can claim.
More news about: itel
Jun 18, 2026, 08:00 ET Luxury retailers face a $213 billion crisis by failing basic customer experience standards, according to new Engine study
design.About AdoreboardAdoreboard is the CX predictive intelligence platform that delivers Customer Revenue Impact (CRI). Using Emotion AI, the platform quantifies customer trust, surfaces hidden issues, and ranks them by financial exposure. CX leaders walk into board meetings with revenue numbers,
More news about: Engine
Jun 18, 2026, 08:00 ET Capacity Crosses $100M ARR, Emerging as a Leading Agentic AI Platform
outbound, not a single-feature tool. Third, capital efficiency: Capacity reached $100M ARR with a fraction of the funding raised by other agentic CX companies, demonstrating that the unit economics of platform AI can work without nine-figure burn.What is Capacity's Compound Startup strategy?
More news about: Capacity
Jun 18, 2026, 06:28 ET Persistent celebra 10 años de crecimiento en México y fortalece sus capacidades de subcontratación en un país cercano para impulsar la transformación de las empresas en todo el continente americano
servicios, entre los que se incluyen ingeniería de software, desarrollo de productos, datos y análisis, transformación de la experiencia del cliente (CX), computación en la nube y automatización inteligente. La empresa forma parte de India Index y está incluida en índices clave de la Bolsa Nacional de
More news about: Persistent Systems
Jun 17, 2026, 16:30 ET IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone
our market-leading observability solutions are powered by Prognosis – the real-time intelligence platform built for multi-vendor infrastructure, UC&CX and payments environments. To find out more, visit www.ir.com.
More news about: Integrated Research (IR)
Jun 17, 2026, 09:00 ET How Clients Are Treated Is as Important as the Legal Outcome Itself, New 2026 Legal CX Report® Finds
Legal CX Report®, its annual study of how law firms deliver, measure, and grow through client experience, or CX. The report overturns a long-held industry assumption that a strong legal result is what matters
More news about: Case Status
Jun 17, 2026, 08:28 ET Parloa and Alvaria set to revolutionize proactive support with industry first in agentic CX
engage their customers with Parloa's AI agents for CX within Alvaria's compliant outbound orchestration platform.NEW YORK and BERLIN, June 17, 2026 /PRNewswire/ -- Agentic CX leader
More news about: Parloa
Jun 17, 2026, 08:00 ET Lightpath Monetizes Digital Services and Powers AI-Driven Innovation with Oracle
operations processes and helps organizations enhance resilience and quickly adapt to market changes.Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that helps organizations manage marketing, sales, and service processes to win business, build stronger
More news about: Oracle