News Search Results
Dec 02, 2025, 11:00 ET Zendesk Announces Strategic Collaboration Agreement with AWS to Deliver AI-Powered Contact Center Transformation
modernize their contact center operations with scalable, flexible voice and Contact Center as a Service (CCaaS) solutions built on Amazon Connect — enhancing both customer and employee experiences. By combining Amazon Connect's proven voice technology with conversational analytics capabilities and Zendesk's
More news about: Zendesk, Inc.
Dec 02, 2025, 10:05 ET Unlock Health Announces Daniel "Danny" Fell as Health System Practice Lead
systems."Danny is the co-author of two books: A Marketer's Guide to Market Research and Transformative Leadership: Self-Mastery for the New Voice of Business Success, and serves on the editorial advisory board of eHealthcare Strategy and Trends. He has a bachelor's in biology from Virginia
More news about: Unlock Health
Dec 02, 2025, 10:03 ET New National Customer Rage Survey reveals civility in freefall across America's marketplace
experience.The level of customer rage remains high, with 64% of customers who experienced a problem feeling rage about it, and 50% raising their voice to express displeasure, a record high.Customers are becoming increasingly aggressive and vocal. Although revenge-seeking has dipped slightly
More news about: W. P. Carey School of Business at Arizona State University
Dec 02, 2025, 10:00 ET AFSP Podcast Series Launches with New Conversations on Research, Health Equity and Suicide Prevention Strategies
of research, and health equity, or the fair access to resources and care for all people. Guests on these podcast series have included comedian and voice actor
More news about: American Foundation for Suicide Prevention
Dec 02, 2025, 10:00 ET RAVR Puts Fan Intelligence at the Center of Live Music
and structured sentiment analysis in a single product, RAVR sits at the intersection of music tech, data, and live culture. Fans gain a meaningful voice, the industry gains a new layer of insight it can act on, and the connection between the two becomes stronger with every check-in and review.RAVR
More news about: RAVR
Dec 02, 2025, 10:00 ET ActivTrak Recognized in 451 Research Market Insight Report for Workforce Intelligence Platform Evolution
Research's 2024 HR Technology Market Monitor & Forecast, these markets are projected to grow at 11.9% and 13.0% CAGR, respectively, through 2028. The Voice of the Enterprise: Employee Life Cycle & HR 2025 survey shows that employee experience is shifting toward performance monitoring and AI-based analytics
More news about: ActivTrak
Dec 02, 2025, 10:00 ET Union-Tribune San Diego Selects Sharp as a Winner of the Metro San Diego Top Workplaces 2025 Award
employees," said Eric Rubino, Energage CEO. "That's something to be proud of. In today's market, leaders must ensure they're allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends."To see the full list of San Diego's Top Workplace 2025 honorees
More news about: Sharp Imaging and Information Company of America (SIICA)
Dec 02, 2025, 09:42 ET CLARION INTRODUCES ENHANCED DESKTOP SOFTPHONE
transfer, forwarding, call history & voicemailHD voice and optional video calling for reliable, high-quality communicationBuilt-in messaging and presence for real-time collaborationSecure, encrypted communications for voice, video, and messagingOptimized headset support
More news about: Clarion Communications LLC
Dec 02, 2025, 09:31 ET BetaNXT and Tumelo Partner to Open Up Shareholder Voting for Millions of Retail Investors
communications network, the partnership enables brokers, asset managers, and retirement plans to offer individual investors and beneficial owners a direct voice in corporate decision-making — enhancing shareholder engagement efficiently, securely and at scale.The partnership comes at a timely moment,
More news about: BetaNXT; Tumelo
Dec 02, 2025, 09:05 ET Somos, Inc. Appoints Elissa Barrett as Chief People Officer
a global audience through its portfolio of trusted phone number intelligent solutions, covering hundreds of different datasets to serve the global voice and message ecosystems.Through their global portfolio of products and services and a collaborative approach in everything they do, Somos helps
More news about: Somos, Inc.
Dec 02, 2025, 09:05 ET RÉMY MARTIN UNVEILS LUNAR NEW YEAR COLLABORATION CELEBRATING THE YEAR OF THE HORSE
China, Xue Song is a highly collectible contemporary artist who set out "to break Chinese tradition and surpass western modernism". He found his unique voice after a fire burned down his studio, leading him to incorporate charred remains of his art, literature and belongings into his work. The artist is now
More news about: Rémy Martin
Dec 02, 2025, 09:00 ET Behr Body & Skin Center Joins Cosmetic Physician Partners Network
medical dermatology expertise with advanced aesthetic innovation. Dr. Behr is a published author, extensive researcher, national trainer, and respected voice in aesthetic dermatology who has shaped the industry through education, research, and clinical excellence."Dr. Behr's clinical leadership and
More news about: Cosmetic Physician Partners
Dec 02, 2025, 09:00 ET Unisys Named a Global Leader in ISG's 2025 Generative AI Services Provider Lens® Report
assistants and AI playbooks tailored to industry-specific needs, powered by industry-trained models. SEA supports multilingual deployment across text and voice, ensuring consistent and contextually relevant GenAI agent experiences globally.Knowledge lifecycle automation and enhanced
More news about: Unisys Corporation
Dec 02, 2025, 08:57 ET 3CLogic Revolutionizes Voice-Enabled Customer Service with ServiceNow
"This integration brings AI Voice Agents into the flow of work, allowing enterprises to automate service at scale, improve efficiency, and deliver experiences that feel more human."Voice AI Reshaping Customer Service and Experiences The adoption of voice-enabled AI in customer service
More news about: 3CLogic
Dec 02, 2025, 08:57 ET 3CLogic Revolutionizes Voice-Enabled Customer Service with ServiceNow
"This integration brings AI Voice Agents into the flow of work, allowing enterprises to automate service at scale, improve efficiency, and deliver experiences that feel more human."Voice AI Reshaping Customer Service and Experiences The adoption of voice-enabled AI in customer service
More news about: 3CLogic
Dec 02, 2025, 08:51 ET FWD STRATEGIES Launches to Help Leaders and Organizations Move Forward With Clarity and Purpose
leaders to focus on the big picture.Coaching: Through our UNSTUC(3)™ approach, we help leaders find their authentic voice to build confidence, deepen connections, and embrace creativity with energy and impact.For more information or to schedule a free consultation,
More news about: FWD STRATEGIES, LLC
Dec 02, 2025, 08:30 ET Health System Cuts Provider Message Touches by 42% with Switchboard, MD
health system plans to expand MDAware across all clinics systemwide, with future phases set to include internally generated portal messages and inbound voice messages.To see how the health system achieved a 42% reduction in provider message touches, eased inbox fatigue, improved urgent message response
More news about: Switchboard, MD
Dec 02, 2025, 08:30 ET Hyland appoints Eric Snow as Senior Vice President of Corporate Communications
"Eric's appointment marks an exciting new chapter in Hyland's journey to amplify our voice and share our agentic vision with the world," said Jitesh S. Ghai, CEO at Hyland. "His expertise in crafting impactful narratives and building brand
More news about: Hyland
Dec 02, 2025, 08:22 ET SharpenCX and Ytel Merge to Deliver a Unified, AI-Powered Customer Experience Platform
platform that brings together SharpenCX's intelligent agent technology with Ytel's best-in-class outbound CX capabilities — including programmable voice, messaging, and predictive engagement tools.
More news about: SharpenCX
Dec 02, 2025, 08:15 ET Christopher Gandy Elected President of National Association of Insurance and Financial Advisors (NAIFA) for the 2026-2027 Term
impact of advisors serving Main Street families.During Gandy's 2026 presidency, he remains focused on strengthening NAIFA's role as the premier voice for financial advisors, expanding leadership development pathways, and amplifying the association's advocacy work to protect consumer access to ethical,
More news about: Christopher Gandy
Dec 02, 2025, 08:00 ET Mazda Expands on New In-Vehicle Technologies in 2026 CX-5
in-vehicle technology and human-machine interfaces to provide an overview of the vehicle's new infotainment and in-car technology setup, featuring voice commands, and connectivity features developed to deliver an intuitive experience while helping minimize distractions while driving.
More news about: Mazda North American Operations
Dec 02, 2025, 08:00 ET 7shifts Celebrates the Leaders Shaping Hospitality with The Restaurant Innovators 2025 Awards
McBride, Jason Frankot, Dan Lin, KynnDra Harrison and Josh BishopThe Industry Voice: Honors an individual or team who uses their media, podcast or digital platform and unique voice to educate, inspire, and drive positive conversation across the broader hospitality industry.
More news about: 7shifts
Dec 02, 2025, 08:00 ET Sedus asks: "Is there a problem with focus in the office?"
visual overstimulation to uncontrolled acoustic spillover, many offices unintentionally create conditions that work against concentrated work. The voice AI specialist Saima recently reported that around two hours of working time are lost each day due to distractions in the office. Over the course of
More news about: Sedus Stoll AG
Dec 02, 2025, 08:00 ET Supplier Leadership on Climate Transition, in Partnership with NovoEd, Honored in the Chief Learning Officer 2025 Learning in Practice Awards
NovoEd in the 2025 Learning in Practice Awards presented by Chief Learning Officer, BetterWork Media Group's leading voice for workforce communities of C-suite and senior-level practitioners, executives, scholars, consultants, and solutions providers in corporate learning
More news about: NovoEd
Dec 02, 2025, 08:00 ET Discord Introduces a New Commerce Experience for Gaming Communities
DiscordDiscord is the communications platform that enables you to build meaningful connections around the joy of playing games through voice, video, and text features. As a communications platform purposely built for people who play multiplayer games, Discord has a highly engaged community
More news about: Discord Inc.