LONDON, March 1, 2017 /PRNewswire/ --
Recent findings from a survey launched by the Shared Services & Outsourcing Network (SSON) reveal a fascinating result, 4 out of 10 respondents are targeting the expansion of scope or work without adding headcount. This means that Shared Services leaders in 2017 need to find a lever - and by the looks of it many have found it in process automation.
Copies of the SSON's 2017 State of the Shared Services Industry Report: An Analysis on the European Market are fully downloadable from the event website here, at no cost. A copy can also be requested via email at email@example.com.
Furthermore, this report reveals that knowledge work is on the increase, although most shared services leaders prefer to look on- or nearshore for support. Also, and perhaps one of the most interesting trends, is a shift towards automated delivery and COE-based value-add.
The findings displayed in this exclusive report will be covered at SSON's 17th Annual European Shared Services & Outsourcing Week taking place from 15th - 18th May, 2017 in Manchester, UK.
Press are invited to attend this important industry summit, if you would like to a complimentary press pass please email Veronica Araujo firstname.lastname@example.org