News from Zendesk A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages.

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Mar 26, 2013, 08:00 ET New Zendesk for iPad Brings Companies Closer to their Customers

Zendesk, the leading provider of the proven cloud-based customer service software, today announced the new Zendesk for iPad, a native app aimed at...


Nov 13, 2012, 09:00 ET Zendesk and Magento Partner to Deliver Fully-Integrated Customer Service Solution for eCommerce Businesses

 Zendesk, the proven cloud-based customer service software provider, today announced at MagentoLive UK 2012 a new partnership with Magento, an...


Sep 12, 2012, 11:45 ET Zendesk Announces $60 Million Financing

Zendesk, the proven cloud-based customer service software provider, today announced the completion of $60 million of new financing. "This new...


Sep 12, 2012, 10:45 ET Zendesk Unveils the New Face of Customer Service

Zendesk today announced the next generation of its cloud-based customer service platform, setting a new standard in the consumerization of...


Aug 28, 2012, 12:02 ET Zendesk Launches New Mobile Customer Portal Enabling Businesses to Offer Improved Self-Support Anytime, Anywhere for their Customers

 Zendesk, the proven cloud-based customer service software provider, today unveiled the new mobile customer portal, offering faster, enhanced...


Jun 06, 2012, 11:25 ET Customer Satisfaction for Retailers Fell 4% in Last Quarter

 Zendesk, the proven cloud-based help desk software provider, today delivered a preview of its Customer Satisfaction Index for the...


May 22, 2012, 10:45 ET Zendesk Partners with Microsoft to Deliver Holistic View of Customers, From Sales to Support, Using Microsoft Dynamics CRM 2011

 Zendesk, the proven cloud-based help desk software provider, today announced the two-way integration that allows customer service...


May 09, 2012, 12:00 ET Zendesk Announces Best-Selling Author Micah Solomon Will Join Its 2012 Customer Service Hero Tour

 Zendesk (http://www.zendesk.com/), the proven cloud-based help desk software, announced today that it will kick off a multi-city...


Mar 15, 2012, 09:00 ET Zendesk Introduces Analytics Tool to Help Companies Understand the "Silent" Customer

Zendesk, the proven cloud-based help desk software provider, today announced its new Search Analytics feature that provides Zendesk...


Mar 08, 2012, 12:00 ET Zendesk First Customer Service App Available for Amazon's Kindle Fire

 Zendesk, the proven cloud-based help desk software provider, today announced its availability on Amazon's popular Kindle Fire tablet. Using...


Feb 27, 2012, 11:15 ET Zendesk Joins Forces with Zappos Insights and Groupon to Launch its First Ever Customer Service Hero Tour

 Zendesk (http://www.zendesk.com/), the proven cloud-based help desk software, announced today that it will kick-off a multi-city Customer...


Jan 30, 2012, 12:00 ET World's Most Popular Customer Service Software Now Available Free of Charge

 Zendesk, the proven cloud-based help desk software provider, today announced that it is offering its Zendesk Starter Plan free of charge to...


Jan 25, 2012, 11:00 ET New Satisfaction Index Reveals Most Satisfied Customers in the World

 Zendesk, the proven cloud-based help desk software, today introduced its new Customer Satisfaction Index, measuring customer...


Jan 18, 2012, 16:00 ET Zendesk Free App For Windows Phone is Now Available

 Zendesk, the proven cloud-based help desk software provider, today announced the immediate availability of Zendesk for Windows Phone. This new...


Dec 14, 2011, 12:00 ET Zendesk Delivers the Most Efficient Way to Engage with Customers on the World's Most Popular Social Network

Zendesk, the proven cloud-based help desk software provider, today announced Zendesk for Facebook, enabling customer service teams...


Dec 09, 2011, 11:00 ET Zendesk Expands its Global Reach with New Multi-Language Capabilities

 LeWEB PARIS '11 -- San Francisco-based Zendesk today announced at LeWeb '11 Paris that it has gone global with its cloud-based help...


Dec 06, 2011, 12:00 ET Zendesk Launches Enhanced Android Application

      Zendesk, the proven cloud-based help desk software provider, today announced a brand new version of its popular...


Dec 05, 2011, 12:00 ET SAManage Brings IT Asset Management Capabilities to Zendesk

SAManage, a premier provider of SaaS-based IT asset and service management software, and Zendesk, the proven cloud-based help desk software...


Dec 02, 2011, 11:15 ET Zendesk Helps RightNow Customers Move Into the 21st Century With New Migration Program

  Zendesk, the proven cloud-based help desk software provider, today introduced its Fast Track Migration Program, a new...


Nov 17, 2011, 12:00 ET Zendesk Introduces "Zen Masters" Webinar Series

Zendesk, the proven cloud-based help desk software provider, today launched its Zen Masters webinar program, a new series featuring today's most...


Nov 15, 2011, 12:00 ET Zendesk Introduces Zendesk University

Zendesk, the proven cloud-based help desk software provider, today launched Zendesk University, which offers both beginning training courses for...


Nov 09, 2011, 12:00 ET Zendesk Introduces New Way to Save Money on Customer Service

Zendesk, the proven cloud-based help desk software provider, today announced its new Forum Analytics feature that offers at-a-glance insight into...


Oct 13, 2011, 12:00 ET Zuora Implements Zendesk Cloud-Based Help Desk

Zuora, the subscription billing and commerce leader, and Zendesk, the proven cloud-based help desk software provider, today announced the launch of...


Sep 27, 2011, 11:00 ET FilesAnywhere Implements Zendesk Cloud-Based Help Desk

FilesAnywhere, one of the world's leading providers of remote file storage, and Zendesk, the proven cloud-based help desk software provider, today...


Sep 22, 2011, 12:00 ET Zendesk Donates Free Subscriptions to Twilio Conference Attendees

Zendesk, the leading provider of proven, cloud-based help desk software, today announced that attendees of the Twilio Conference can participate in...